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Registration Clerk

United Nations High Commissioner for Refugees

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Job Description

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Description

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Ecuador is a country of transit and destination for people who need international protection. In the last two decades, Ecuador hosted more than 68,708 recognized refugees (mainly Colombian) and has become one of the leading countries of transit and destination for Venezuelan refugees and migrants. Ecuador receives the third highest number of Venezuelans after Colombia and Peru. Since 2016, more than 4.7 million Venezuelans have left their country, making it the biggest exodus in the history of Latin America. Of these, 2.2 million have entered Ecuador, of which estimated 500,000 have been established in the country according to the R4V.
 
In 2019, approximately 2,100 Venezuelans per day entered Ecuador (with peaks of 6,000) until 26 August, when Ecuador began requiring visas for Venezuelans. Since 2018, the number of Venezuelan asylum seekers exceeded the number of asylum seekers from Colombia.
 
The Office of the United Nations High Commissioner for Refugees works in Ecuador supporting the Ecuadorian government to protect refugees and looking for durable solutions. UNHCR’s operation in Ecuador began in 2000 as part of the strategy of the organization to protect and provide assistance, particularly to the victims of the Colombian conflict. The Ecuadorian 2023-2025 Multiyear Strategy aims to support the Government of Ecuador to: (i) the development of protection mechanisms, (ii) strengthening national asylum system, (iii) and identification of durable solutions, including alternative pathways.

Purpose and Scope of Assignment: 

Work activity will be based in Manta, in the office of the UNHCR with regular visit to Government and Partner Offices. Under the direct supervision of the Head of Field Unit, Manta- Ecuador, the Contractor shall be responsible for:

  • Assist in the implementation of UNHCR registration strategies and methodologies for populations of concern “Refugees, asylum-seekers, internally-displaced persons (IDPs), [refugee and/or IDP] returnees, and stateless persons”.
  • Assist in implementing of Registration and Data Entry Standard Operating Procedures (SOPs) in accordance with relevant standards and policies.
  • Conduct registration interviews in accordance with local SOPs and registration standards.
  • Respond to queries from asylum seekers and refugees regarding UNHCR’s registration procedures and their rights and entitlements.
  • Maintain accurate and up-to date records and data related to all individual registration cases.
  • Identify persons with specific needs and ensure timely referral to protection follow-up as required.
  • Collaborate with protection staff and/or partners in the delivery of assistance and programming, including provision of identity and entitlement documentation
  • Maintain data security in line with UNHCR’s Data Protection Policies and Guidelines.
  • Refer cases to other units within the office and to implementing partners as necessary.
  • Assist with other Protection activities as required
  • Ability to travel to remote locations when required.
Monitoring and Progress Controls:
  • Conduct regular data quality check and clean-up;
  • Provide weekly and monthly data quality assurance reports;
  • Provide weekly and monthly statistics on registration, enrollment, protection and assistances;
  • Provide monthly data audit reports and analysis;
Qualifications and Experience:

Education: 

  • University Degree in Computer Science, Statistics, Economics, Business Administration, Information Management, Information Technology or related fields.
Work Experience: 
  • 1 (one year) of relevant experience (internships count as well).
  • Experience in training.
  • Basic knowledge of the principles of protection, registration and assistance to asylum seekers, refugees and other persons on concern.
  • Experience in working with identity management software or database.
  • Good knowledge of handling confidential and statistical data.
  • Good computer skills, particularly in data entry and management.

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