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Registration Clerk

United Nations High Commissioner for Refugees

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Job Description

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Description

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The Office of the United Nations High Commissioner for Refugees works in Ecuador supporting the Ecuadorian government to protect refugees. UNHCR’s operation in Ecuador began in 2000 as part of the strategy of the organization to protect and provide assistance, particularly to the victims of the Colombian conflict. The operation aims to support the Government of Ecuador to: (i) the development of mechanisms of protection, (ii) strengthening national asylum system, (iii) and identification of durable solutions for refugees.
 
The operation of UNHCR in Ecuador has a multiyear Protection Strategy and Solutions, which encompasses the dimensions of the legal, economic and social protection of refugees in Ecuador and which have a decisive role the approaches to gender, ethnicity, and age and other diversities.
Purpose and Scope of Assignment: 

Work activity will be based in Lago Agrio, in the office of the UNHCR with regular visit to Government and Partner Offices. Under the direct supervision of the Head of Sub Office in Ibarra, the Contractor shall be responsible for:

  • Assist in the implementation of UNHCR registration strategies and methodologies for populations of concern.
  • Assist in implementing of Registration and Data Entry Standard Operating Procedures (SOPs) in accordance with relevant standards and policies.
  • Conduct registration interviews in accordance with local SOPs and registration standards.
  • Respond to queries from asylum seekers and refugees regarding UNHCR’s registration procedures and their rights and entitlements.
  • Maintain accurate and up-to date records and data related to all individual registration cases.
  • Identify persons with specific needs and ensure timely referral to protection follow-up as required. 
  • Collaborate with protection staff and/or partners in the delivery of assistance and programming, including provision of identity and entitlement documentation
  • Maintain data security in line with UNHCR’s Data Protection Policies and Guidelines.
  • Refer cases to other units within the office and to implementing partners as necessary.
  • Assist with other Protection activities as required  
  • Ability to travel to remote locations when required.
Monitoring and Progress Controls:
  • Conduct regular data quality check and clean-up;
  • Provide weekly and monthly data quality assurance reports;
  • Provide weekly and monthly statistics on registration, enrollment, protection and assistances;
  • Provide monthly data audit reports and analysis;
Qualifications and Experience:

Education: 

  • University Degree in Statistics, Economics, Information Management, Social Sciences, or related fields 
Work Experience: 
  • 1 year relevant experience (internships count as well).
  • Experience in training.
  • Basic knowledge of the principles of protection, registration and assistance to asylum. seekers, refugees and other persons on concern.
  • Experience in working with identity management software or database.
  • Good knowledge of handling confidential and statistical data.
  • Good computer skills, particularly in data entry and management.

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