United Nations High Commissioner for Refugees
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Job Description
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Description
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The operation is coordinated at the national level by the country office in Quito. In addition, UNHCR has Sub-Offices in Quito (Solanda), Ibarra and Guayaquil; Field Offices in Esmeraldas, Huaquillas, Tulcán, Lago Agrio, and Field Units in Manta, Cuenca and Ambato.
Purpose and Scope of Assignment:
Work activity will be based in Guayaquil, in the office of the UNHCR with regular visit to Government and Partner Offices. Under the direct supervision of the Head of Sub-Office in Guayaquil, the Contractor shall be responsible for:
- Assist in the implementation of UNHCR registration strategies and methodologies for populations of concern.
- Assist in implementing of Registration and Data Entry Standard Operating Procedures (SOPs) in accordance with relevant standards and policies.
- Conduct registration interviews in accordance with local SOPs and registration standards.
- Respond to queries from asylum seekers and refugees regarding UNHCR’s registration procedures and their rights and entitlements.
- Maintain accurate and up-to date records and data related to all individual registration cases.
- Identify persons with specific needs and ensure timely referral to protection follow-up as required.
- Collaborate with protection staff and/or partners in the delivery of assistance and programming, including provision of identity and entitlement documentation
- Maintain data security in line with UNHCR’s Data Protection Policies and Guidelines.
- Refer cases to other units within the office and to implementing partners as necessary.
- Assist with other Protection activities as required
- Ability to travel to remote locations when required.
Monitoring and Progress Controls:
- Conduct regular data quality check and clean-up;
- Provide weekly and monthly data quality assurance reports;
- Provide weekly and monthly statistics on registration, enrollment, protection and assistances;
- Provide monthly data audit reports and analysis;
Qualifications and Experience:
Education:
- University Degree in Computer Science, Statistics, Economics, Business Administration, Information Management, Information Technology or related fields (mandatory).
Work Experience:
- 1 year relevant experience (internships count as well).
- Experience in training.
- Basic knowledge of the principles of protection, registration and assistance to asylum seekers, refugees and other persons on concern.
- Experience in working with identity management software or database.
- Good knowledge of handling confidential and statistical data.
- Good computer skills, particularly in data entry and management.
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