Registration Clerk

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Job Description

The operation is coordinated at the national level by the country office in Quito. In addition, UNHCR has Sub-Offices in Quito (Solanda), Ibarra and Guayaquil; Field Offices in Esmeraldas, Huaquillas, Tulcán, Lago Agrio, and Field Units in Manta, Cuenca and Ambato. 

Purpose and Scope of Assignment: 

Work activity will be based in Guayaquil, in the office of the UNHCR with regular visit to Government and Partner Offices. Under the direct supervision of the Head of Sub-Office in Guayaquil, the Contractor shall be responsible for:

  • Assist in the implementation of UNHCR registration strategies and methodologies for populations of concern.
  • Assist in implementing of Registration and Data Entry Standard Operating Procedures (SOPs) in accordance with relevant standards and policies.
  • Conduct registration interviews in accordance with local SOPs and registration standards.
  • Respond to queries from asylum seekers and refugees regarding UNHCR’s registration procedures and their rights and entitlements.
  • Maintain accurate and up-to date records and data related to all individual registration cases.
  • Identify persons with specific needs and ensure timely referral to protection follow-up as required.
  • Collaborate with protection staff and/or partners in the delivery of assistance and programming, including provision of identity and entitlement documentation
  • Maintain data security in line with UNHCR’s Data Protection Policies and Guidelines.
  • Refer cases to other units within the office and to implementing partners as necessary.
  • Assist with other Protection activities as required
  • Ability to travel to remote locations when required.
Monitoring and Progress Controls:
  • Conduct regular data quality check and clean-up;
  • Provide weekly and monthly data quality assurance reports;
  • Provide weekly and monthly statistics on registration, enrollment, protection and assistances;
  • Provide monthly data audit reports and analysis;
Qualifications and Experience:

Education: 

  • University Degree in Computer Science, Statistics, Economics, Business Administration, Information Management, Information Technology or related fields (mandatory).
Work Experience:
  • 1 year relevant experience (internships count as well).
  • Experience in training.
  • Basic knowledge of the principles of protection, registration and assistance to asylum seekers, refugees and other persons on concern.
  • Experience in working with identity management software or database.
  • Good knowledge of handling confidential and statistical data.
  • Good computer skills, particularly in data entry and management.
Source: https://unhcr.wd3.myworkdayjobs.com/en-US/External/job/Cuenca-Ecuador/UNOPS-Registration-Clerk_JR2435429

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