Rental Director

Reports To: Camp Director
Position Type: Full-time (year-round)

Camp Description

At Camp Bob Cooper, guests experience the perfect balance of rest, adventure, and connection in a beautiful lakeside setting. Nestled on the shores of Lake Marion in South Carolina, our camp offers a unique blend of modern facilities and natural beauty, making it an ideal place for retreats, conferences, and outdoor adventures. Whether you’re here with your church, school, corporate team, or community group, you’ll find opportunities to relax, build stronger relationships, and grow together. From comfortable lodging and delicious meals to recreational activities like boating, team-building, and waterfront fun, Camp Bob Cooper provides an environment where lasting memories are made and lives are impacted.

One of the greatest advantages of Camp Bob Cooper is its convenient location—just about an hour from Charleston. Groups can enjoy the peaceful, retreat-like atmosphere of our lakeside setting while still being close to the history, charm, and attractions of one of South Carolina’s most vibrant cities. This makes Camp Bob Cooper an ideal destination for retreats, conferences, and group gatherings: far enough away to truly unplug and focus, yet close enough for easy access and even day trips to Charleston’s world-class dining, culture, and beaches.

Position Overview

The Rental Director provides both professional hospitality leadership and customer-centered service to all guest groups. This role is responsible for overseeing the camp’s rental program, building strong client relationships, coordinating logistics, and ensuring a high-quality experience for every group. The Rental Director works closely with food service, housekeeping, facilities, and program staff to create a welcoming environment where guests—whether churches, schools, nonprofits, or businesses—can experience rest, renewal, and meaningful connection.

Key Responsibilities

Guest Care

• Serve as the primary point of contact for all rental groups, offering excellent customer service rooted in hospitality.
• Meet the needs of diverse groups from faith-based organizations to corporate groups to schools to community partners.
• Anticipate guest needs and ensure a seamless, positive experience from inquiry to departure.

Operational Coordination

• Oversee scheduling, contracts, billing, and rental records.
• Collaborate with kitchen, housekeeping, and maintenance staff to prepare facilities and meals to professional standards.
• Provide on-site leadership during group arrivals, events, and departures.
• Train and support seasonal staff and volunteers in guest service excellence.

Marketing & Outreach

• Build relationships with churches, ministries, schools, nonprofits, and corporate clients.
• Develop and share promotional materials, website updates, and social media content highlighting both the mission and the professional quality of the camp.
• Represent the camp at conferences, expos, and community events.

Administration & Reporting

• Maintain accurate rental data, contracts, and financial records.
• Contribute to budget planning, monitor revenue goals, and steward resources wisely.
• Collect guest feedback and implement improvements.
• Ensure compliance with safety, liability, and risk management policies.

Qualifications

• Passion for camps and retreats combined with a professional approach to hospitality and client care.
• Strong organizational and communication skills, with the ability to manage multiple projects at once.
• 4 year degree preferred.
• Experience in event planning, hospitality, or sales preferred.
• Ability to adapt to weekend/evening work schedules as needed.
• Proficiency with office and booking software; marketing/social media skills a plus.