Research & Data Operations Specialist

Research & Data Operations
Specialist

Strategic Intelligence and Information
Division

We partner to design, support, and grow systems that
accelerate financial stability and upward mobility for individuals
and families living in or near poverty and striving for a brighter
future. Our vision is that Central Indiana will be a community
where children, individuals and families thrive; neighbors care for
each other; and we are proud of all our residents’ quality of
life.

We pursue this vision in all we do as we ask our community to
give, advocate and volunteer. We believe that vision can only be
achieved if pursued with shared values, and therefore place great
emphasis on building a team that will pursue this vision together
with ICARE. This is an exciting time to be
part of United Way of Central Indiana’s team as we embark on a new
strategic framework that fosters innovation, builds community
partnerships, and integrates across traditional functional
areas.

Inclusion-Courage-Accountability-Respect-Excellence

Position Summary

United Way of Central Indiana recognizes that the key to success
is a strong cohesive team that works through shared values to
achieve our mission. The Research & Data Operations specialist
is a member of the Strategic Intelligence & Information (SII)
division which is responsible for executing on multiple data and
analytics research projects that assess the overall impact of our
organization in its grantmaking, community assessment, and
fundraising strategies.

The scope of this position will focus on supporting three
research teams (strategic research, community research, and
fundraising research) on project management, data support, and
communication support. The specialist will also work closely with
the Strategic Research and Analytics Senior Director on projects to
support the organization on communication of our data projects and
data communication plan to communicate the data-driven impact
widely with internal and external audiences.

Position Duties & Responsibilities

Under the direction of the Strategic Research and Analytics
Senior Director in the Strategic Intelligence & Information
Division, the Research & Data Operations Specialist will
implement a variety of projects that support the Impact, Community,
and Fundraising data strategies in partnership with the entire SII
team. Specific duties include:

• Leading the strategic development and execution of the
  Strategic Intelligence and Information team’s operational
  processes, procedures, and practices.
• Leading the project management and tracking of project
  deliverables in Smartsheet’s.
• Assisting the Impact, Community, and Fundraising data teams on
  research, data organization, minor data manipulation, and data prep
  for analytical projects.
• Management of the Data Insights & Storytelling Hub
  (DISH).
• Implementation, execution, and optimization of the SharePoint
  site for the department, ensuring clear communication throughout
  the entire organization.
• Providing operational support in the documentation of Standard
  Operating Procedures (SOPS), and project organizations in MS Teams
  to support the historical documentation of projects for future
  records.
• Stay abreast of key issues, evidence-based best practices, and
  research to inform and shape current and future investments,
  initiatives, and programs that support outcomes for individuals and
  households throughout Central Indiana.
• Serve as a liaison to community partners by providing
  information, resources and technical assistance.
• Performs special assignments and other work, on an as-needed
  basis.

 
Flexibility
UWCI is evolving with our changing external
environment. Flexibility and adaptability are key attributes for
this position. A willingness to take on additional duties to ensure
the success of the team is essential.

Qualifications

To perform this job successfully, an individual must be able
to perform each essential job function satisfactorily and be
present in the office while performing those functions. The
requirements listed are representative of the basic knowledge,
skills, and/or abilities required. Reasonable accommodations may be
made to enable individuals with disabilities to perform the
essential functions. The individual in this role must display the
highest level of integrity and confidentiality. United Way also
values innovative thinking, and a successful candidate will be a
self-starter who can work within the team to achieve goals and
objectives. The individual should have effective communication
skills, attention to detail and organization, and flexibility and
adaptability.

Education and/or Experience

Bachelor’s degree or 2-4 years’ experience in relevant field. *
Previous experience with project management and project management
software such as Smartsheet’s, is a plus. Microsoft Excel,
Microsoft Teams, and SharePoint are required.

Project and/or program management experience with a demonstrated
ability to develop, implement and execute to achieve intended
results, by following through on commitments, prioritizing work,
and managing time and resources well required.

Must have excellent written and verbal communication skills, a
strong reputation for integrity and professionalism, ability to
resolve conflict constructively, strong performance management and
evaluation capabilities including the willingness and ability to
ensure accountability, ability to build strong relationship both
inside and outside UWCI, commitment to fostering an inclusive
environment consistent with UWCI’s commitment to diversity and
inclusion.

*Work experience may substitute for education requirements on a
case-by-case basis.

Physical Demands:

The physical demands described here are general representations
of those that must be met by an employee to successfully perform
the essential functions of this job. Reasonable accommodations may
be made to enable individuals with disabilities to perform the
essential functions.

• While performing the duties of this job, the employee is
  regularly required to sit, reach with hands and arms, talk, and
  hear. The employee frequently is required to use hands to touch and
  handle objects. The employee frequently stands or walks.
• The employee must occasionally lift and/or move up to 10
  pounds. Specific vision abilities required by this job include
  close vision and the ability to adjust focus.

Work Environment:

The work environment characteristics described here are
representative of those an employee encounters while performing the
essential functions of this job. Reasonable accommodations may be
made to enable individuals with disabilities to perform the
essential functions.

• Office setting, with sustained use of a computer.
• The noise level in the work environment is minimal to
  moderate.

• Maintains personal/professional competency and works to create
  an environment of courtesy, respect, enthusiasm, and a positive
  attitude in all interactions both internal and external to the
  organization.

Position
Leader:          Strategic
Research & Analytics Senior Director

Position Leads:
          N/A

FLSA
Status:         
      Exempt, Salaried

Salary Range: 
            
Low to Mid 50’s

Benefits:         
            Complete
Benefits Package Available

Equal Opportunity
Employer

Please apply at
uwci.org/careers

This position description does not constitute a contract of
employment or a guarantee of any terms or conditions of employment.
UWCI employees are employed on an at-will basis. In addition,
nothing in this position description restricts UWCI’s right to
assign or reassign duties and responsibilities to this position at
any time.

For more information, or to apply now, you must go to the website
below. Please DO NOT email your resume to us as we only accept
applications through our website.

https://uwci.hirecentric.com/jobs/227323-40421.html