Resettlement and Complementary Pathways Officer

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All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR’s core values of professionalism, integrity and respect for diversity.
Duties:
  • Identify, interview, assess resettlement and complementary pathways needs, and process cases identified for resettlement and complementary pathways following established procedures; provide counselling to individuals.
  • Monitor activities for resettlement and complementary pathways, as applicable, to ensure progress against targets, transparency and efficiency in case submissions and appropriate follow-up with resettlement countries and other key stakeholders.
  • Review and provide timely feedback and guidance on resettlement submissions prepared in the country office/ by country offices to harmonize quality and consistency of resettlement delivery.
  • Manage a process to ensure that persons of concern and partners receive up-to-date and accurate information on UNHCR’s resettlement and complementary pathways policies and procedures.
  • Promote and monitor the implementation of UNHCR’s global resettlement and complementary pathways policies, procedures and guidelines in the AOR.
  • Provide guidance and advice on policies, protection standards and procedures for resettlement and complementary pathways.
  • Ensure Standard Operating Procedures for identification of cases for resettlement and resettlement case management are in place and in line with UNHCR Global Standards.
  • Promote and contribute to measures that enhance the prevention, detection and response to fraud committed by persons of concern generally and in resettlement and complementary pathways in particular.
  • Maintain regular contact and close cooperation with resettlement countries and partners to ensure effective delivery of resettlement and complementary pathways; and adherence to adequate protection standards.
  • Guide and support government officials and partners undertaking missions related to resettlement and complementary pathways.
  • Assist selection missions by resettlement countries to the region/country operations.
  • Stay abreast and analyse the implication of political, legal, social and economic developments in the AOR and recommend policy / strategic approaches to further UNHCR objectives with respect to resettlement and complementary pathways.
  • Contribute to the development and enhancement of policy and guidelines for resettlement and complementary pathways practices.
  • Systematically apply an Age, Gender and Diversity perspective in all aspects of the resettlement and complementary pathways process; comply with UNHCR policy and guidelines on HIV/AIDS.
  • Promote and put in place mechanisms for preventing fraud in resettlement and complementary pathways activities to maintain the integrity of the resettlement and complementary pathways process in the AOR.
  • Assist in the production of up-to-date and accurate statistics, analytical reports on resettlement and complementary pathways, updates and briefing notes, including with regard to the trends, the country/ region’s performance in meeting resettlement targets, challenges and responses.
  • Ensure that resettlement and complementary pathways activities are reflected in the country operations plans, the protection and solutions strategies in line with the regional strategy.
  • Contribute to comprehensive protection and solutions strategies in the country operation or region.
For jobs in the Regional Bureaux only:
  • Review and provide feedback and advice to country operations on their resettlement and complementary pathways strategies and priorities, to ensure that they are coherent and consistent with the regional strategy and are fully integrated into country operations plans; Assist offices in the annual planning exercise for resettlement and complementary pathways.
  • Review and provide timely feedback and guidance on resettlement submissions prepared by country offices to harmonize quality and consistency of resettlement delivery; monitor procedural compliance.
  • Conduct periodic field missions to provide advice on the quality and consistency of resettlement submissions, decisions and activities.
  • Assist in negotiating with resettlement countries the design and development of regional resettlement programmes and complementary pathways involving governments and non-governmental organisations in close consultation with the Resettlement and Complementary Pathways Service in the Division of International Protection at Headquarters.
  • Coordinate with DIP, other entities within the Bureau and country operations to ensure a comprehensive and consistent approach in the prevention, detection and response to fraud committed by persons of concern across the region.
  • Collect resettlement and complementary pathways related information to be used by the Resettlement and Complementary Pathways Service in the Division of International Protection for external publications.
  • Assist in assessing training needs, draw regional training plan and strategy and deliver resettlement, complementary pathways and related training to UNHCR staff, partners and other stakeholders as required.
  • Contribute to a communications strategy that generates support from external parties for the expansion of resettlement and complementary pathways.
  • Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk based in the functional area of work. Raise risks, issues and concerns to a supervisor or to relevant functional colleague(s).
  • Perform other related duties as required.
Minimum Qualifications:
  • Years of Experience / Degree Level
  • For 6 years relevant experience with Undergraduate degree; or 5 years relevant experience with Graduate degree; or 4 years relevant experience with Doctorate degree
Language Requirements:
  • For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
  • For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
  • For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.

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