Resettlement Associate

Hardship Level (not applicable for home-based)

B

Family

UNOPS LICA6

2025-01-01

November 17, 2024

Operational Context
India currently hosts some 269,000 refugees and asylum seekers. These include some 91,000 Sri Lankan refugees and 73,400 Tibetans directly assisted by the Government of India. There are as well 46,904 individuals registered under UNHCR’s mandate primarily from Afghanistan, Myanmar, and other countries. UNHCR works with the Government of India to offer protection and find solutions for registered refugees and asylum seekers. UNHCR’s main activities in India are focused on conducting registration and documentation, status determination, legal assistance, and the search for durable solutions for refugees. With refugees and asylum seekers spread across 13 different locations across the country, UNHCR relies on its 9 NGO partners for support. It funds activities that complement or facilitate access to essential services and assist the most vulnerable people with humanitarian assistance. UNHCR also works with various partners and key stakeholders to advocate for greater inclusion of refugees and asylum seekers as part of the UN Sustainable Development Goals (UNSDG). UNHCR’s office is in New Delhi and has a Field Office in Chennai, Tamil Nadu State.

Expected Outcomes
The Resettlement Associate is a member of the Durable Solutions Unit in New Delhi, India and will be responsible for the regular identification of cases at heightened risk and/or vulnerabilities and present them for possible resettlement referral, in line with the operation’s Resettlement SOPs. The staff member will pre-screen cases that are identified through the Protection panel, other internal units, or UNHCR’s database based on specified criteria in order to ascertain eligibility for resettlement consideration. He/she will conduct a minimum of 5 interviews per day and will refer his/her assessments to the reviewer for review and endorsement. These referrals will be entered into and tracked via the database. The staff member will assess the vulnerability of the cases during the interviews and refer them to other units as appropriate, such as Registration, Child Protection (for BIDs), MAFs, and Complementary Pathways, using the v4 Referral entity. He/she may need to contact the unaccompanied parent and obtain civil documents such as marriage, divorce, birth documents, etc. The incumbent may also conduct RRF interviews as needed.

Desired Candidate Profile
-Conducting in-person and/or remote interviews with refugees
-RSD, Resettlement, and/or Protection experience desirable
-Experience conducting vulnerability assessments an asset
-Working knowledge with proGres v4 desirable
-Demonstrated experience meeting targets and deadlines
-Demonstrated planning, organizational and time management skills
-Strong analytical skills
-Strong English drafting skills
-Strong communication and interpersonal skills
-Prior UNHCR experience an asset

This is a UNOPS LICA position and is open only to Indian nationals.
Applications are encouraged from all qualified candidates without distinction on the grounds of race, colour, sex, national origin, age, religion, disability, sexual orientation and gender identity. We work with skilled professionals who are committed to put people first and make a real difference to people’s lives.
Only short-listed candidates will be contacted, and they may be required to undergo a written test and/or an interview. The selected candidate will work either from the UNHCR Office or other UNHCR partner locations in New Delhi, India.

 

Standard Job Description

Resettlement Associate

Organizational Setting and Work Relationships
A Resettlement Associate position is typically located at Multi-Country Office, Branch Office or Field Office. Under supervision, the incumbent’s primary role is to assist in providing, in close coordination with concerned sections within UNHCR as well as external parties such as resettlement countries, IOM and NGOs, a continuous support to resettlement operations by ensuring that resettlement polices are correctly implemented and operations are supported in establishing comprehensive protection and solutions strategies. The incumbent takes part in assessing cases for resettlement and conducting interviews as well as monitoring procedural compliance and quality of case submissions. The role of the Resettlement Associate may involve managerial responsibilities in supervising, coaching and training junior staff, and assisting in implementing organisational objectives and priorities.

All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR’s core values of professionalism, integrity and respect for diversity.

Duties
– Interview, assess resettlement needs, and process persons identified for resettlement, following established procedures; undertake field missions as required.
– Where applicable, review and assess special resettlement cases and prepares individual submissions for presentation to resettlement countries; keep offices informed on the status of special resettlement cases; liaise with offices on case processing and provide advice as required.
– Comply with UNHCR’s standard operating procedures on resettlement, ensuring timely action on cases.
– Follow up on status of cases from submission to departure; ensure effective in-country communication on the status and follow-up on persons of concern (PoC) being considered for resettlement; ensure that records on individual cases are kept up-to-date.
– Provide PoC and partners with up-to-date and accurate information on UNHCR’s resettlement policies and procedures.
– Assist in monitoring the quality of submissions, providing the concerned staff with basic guidance and advice.
– Manage, maintain and update proGres or Consolidated Online Resettlement Tracking System (CORTS) database and provide technical support.
– Coordinate travel and departure arrangements for refugees accepted for resettlement.
– Organize logistical support for governments undertaking resettlement missions.
– Maintain accurate resettlement statistics as well as up-to-date records on individual cases; assist in the preparation of reports.
– Assist with preparing a strategy and budget for resettlement activities and monitoring expenditures.
– Provide administrative support for resettlement-related training activities.
– Systematically apply an Age, Gender and Diversity perspective in all aspects of the resettlement process; comply with UNHCR policy and guidelines on HIV/AIDS.
– Assist in mitigating resettlement fraud through oversight (including in-country travel), advice and guidance).
– Recommend cases that are eligible for resettlement consideration.
– Provide counselling to PoC.

– Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk based in the functional area of work. Raise risks, issues and concerns to a supervisor or to relevant functional colleague(s).
– Perform other related duties as required.

Minimum Qualifications

Education & Professional Work Experience
Years of Experience / Degree Level
For G6 – 3 years relevant experience with High School Diploma; or 2 years relevant work experience with Bachelor or equivalent or higher

Field(s) of Education
Not applicable

Certificates and/or Licenses
International Law;
International Relations;
(Certificates and Licenses marked with an asterisk* are essential)

Relevant Job Experience
Essential
Not specified
Desirable
Good knowledge of UNHCR Resettlement policies and operational applications in different resettlement countries and situations. Completion of UNHCR specific learning/training activities (e.g., PLP and RSD/Resettlement Learning Programme, resettlement anti-fraud workshop).

Functional Skills
CO-Cross-cultural communication
PR-Refugee Resettlement programs
PR-Resettlement Anti-Fraud Policy and Procedures
(Functional Skills marked with an asterisk* are essential)

Language Requirements
For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.

All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power.

As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.

This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.

Required Languages

,

,

Desired Languages

,

,

Additional Qualifications

Skills

CO-Cross-cultural communication, PR-Refugee Resettlement programs, PR-Resettlement Anti-Fraud Policy and Procedures

Education

Certifications

International Law – Other, International Relations – Other

Other information

This position doesn’t require a functional clearance

Home-Based

No