Residential Team Leader – Supported Independent Living

Do you want to make a difference in people’s lives supporting adults of different age groups with psychosocial disabilities and complex mental health needs?

ICLA has an exciting leadership position available at our residence in Hurstville, engaging and inspiring a diverse team of support workers, in a hands-on role working directly with ICLA residents with psychosocial disabilities. You will be responsible for running the house and providing person-centred active support and trauma-informed care to ICLA residents together with your team. You will be a champion and role model of our ICLA values and purpose.

• Identify consumers’ goals through a person-centred approach and assist your team to enable consumers working towards achieving their goals
• Manage a team of 6-8 support workers to deliver personalised supports at your designated ICLA residence
• Enjoy an inclusive and fun culture, NFP salary packaging and ongoing development
• Join a growing NFP providing mental health support & NDIS services

ABOUT US

Independent Community Living Australia (ICLA) is a not-for-profit community organisation delivering mental health recovery services and personalised support to individuals with psychosocial, intellectual, and other disabilities as well as those seeking support at difficult times in their life. ICLA offers a wide range of services across the greater Sydney region, from supported residential services to supported mental health services, empowering individuals with independence and inclusion in the community.

ICLA’s mission to deliver personalised support, enabling individual choice to improve people’s lives is achieved by living our values:

Respect for all; Integrity in what we do; Accountable for all we do; and Results for those we serve.

ABOUT THE ROLE

Our House Leaders are responsible for leading a group of support workers and managing the operations of their designated residential site, ensuring the needs of the individuals we support are met. Our Supported Independent Living (SIL) residences provide 24/7 service to 3 or 4 residents, to support in their daily living, building their capacity and independence. This role is working office hours Monday to Friday, with minimum 4 days onsite, and remuneration commences from $82,050 per annum (SCHADS Level 4) + Leave loading, Super + NFP Salary Packaging. This is an exciting opportunity where you can influence outcomes for people making everyday life changing.

Key Responsibilities

• Managing an engaged and diverse team of 6-8 support workers, including performance and development, rostering, WHS, and recruitment
• Building the capacity, social skills & independent living skills of ICLA residents, using your creativity and solution focus to create best outcomes
• Overseeing implementation of high-quality resident support plans & weekly planners (including IPRPs), & monitoring & reporting on the progress of clients
• Building rapport & managing complex mental health & behaviours following established plans
• Participating in a rotating On-Call roster (paid allowance)
• Ensuring the smooth running of the site and promoting an inclusive, homely environment through consistent practice & collaboration with staff & residents.

ABOUT YOU

You are motivated and experienced managing the competing demands of a busy environment, working towards deadlines, and maintaining attention to detail. You have highly developed communication skills and the ability to inspire staff and internal/external stakeholders while thinking outside the box to ensure our practices are future proof. You have sound experience with complex mental health, challenging behaviour and / or autism and want to make a difference in people’s lives.

Required criteria

• Diploma or above in Mental Health, Disability Support or similar field
• Demonstrated experience with complex mental health & behaviours, in residential services, mental health or psychosocial disability roles
• Experienced applying, person-centred active support and the principles of resident choice and control, a recovery-oriented, trauma-informed and strengths-based approaches to service delivery
• Demonstrated experience in leading and inspiring small diverse team(s) to deliver best outcomes for our residents
• Excellent stakeholder and consumer engagement skills, and experience building trust & rapport with people from all backgrounds
• Experience in conflict management, de-escalation, incident management and prevention.
• Knowledge & understanding of NDIS code of conduct and NDIS scheme, including Supported Independent Living and Individual Living Options
• Proven organisational skills, including managing competing priorities to deliver results
• Proven critical thinking, solution focus and risk assessment skills
• Demonstrated understanding of, and commitment to, implementing professional boundaries
• Empathy, patience, adaptability, using their creativity to influence outcomes
• Current driver’s license, NDIS check, and First Aid, or willingness to obtain

Desirable:

• Mental Health First aid certificate

BENEFITS

ICLA offers:

• Charity salary packaging to pay benefits and living expenses from pre-tax salary
• An inclusive culture where everyone’s contribution is valued
• Ongoing learning and development opportunities
• An EAP offering pro-active wellbeing management in addition to counselling
• Paid Parental Leave
• A broad range of benefits & discounts
• Paid on-call roster

How to Apply

If this sounds like a great opportunity for you, please select “Apply Now” to submit your application, including a Cover Letter addressing the essential criteria 2-7 and any applicable desirable criteria.

Enquiries can be directed to [email protected] using the subject line: Residential Team Leader – Supported Independent Living enquiry via EthicalJobs.

At ICLA we believe that a diversity of people and experiences is critical to our work and our success. We strive for a team culture that is welcoming, inclusive, supportive, and committed. ICLA is an Equal Opportunity employer. We encourage applications and expressions of interest from all backgrounds, abilities, and identities. We also acknowledge the lived expertise of those who have provided care and support for others in a non-paid role. ICLA acknowledges and pays respect to the Traditional Custodians of the country in which we work and thrive, empowering people to have agency and autonomy.