RFP: Assessing the Status and Technical Support Needs of Civil Society Organizations in Thailand

Organization: EpiC Thailand Project, Family Health International (FHI 360)

Issue Date: 17 July 2024

Response Deadline: 24 July 2024

Background:

The USAID Meeting Targets and Maintaining Epidemic Control (EpiC) Project managed by FHI 360 is a global project with specific scopes of work in multiple countries. In Thailand and in several other countries in the Asia Region, EpiC focuses on interventions to reduce HIV transmission among men-who-have-sex-with-men (MSM), male sex workers (MSW), and transgender women (TGW) populations (collectively known as “key populations”) and to improve the quality of life of people living with HIV (PLHIV). Most interventions are implemented through civil society organizations (CSOs) and include reach-recruit-test-treat-prevent-retain (RRTTPR) interventions such as targeted online interventions on social media, differentiated service delivery for HIV testing, Pre-Exposure Prophylaxis (PrEP), and antiretroviral treatment (ART) including telehealth services, and cross-cutting issues of stigma and discrimination reduction and policy advocacy.

CSOs play a crucial role in addressing Thailand’s AIDS epidemic. These organizations can establish community service points, utilizing their staff as service providers, which greatly facilitates access to testing, prevention, and treatment services for the target population. Over the past decade, Thailand’s efforts to combat HIV have underscored the significant contributions of CSOs. They have been instrumental in reaching out to at-risk individuals, referring them to HIV testing and infection prevention services, and ensuring those who test positive receive antiretroviral treatment.

In Thailand, there are more than 400 CSOs or networks of community organizations providing HIV services. Most of these organizations receive funding from foreign sources. They all operate under the Reach-Recruit-Test-Treat-Prevent-Retain (RRTTPR) Strategy, through the forms and levels of service delivery vary. These organizations can be broadly categorized based on the services they provide as follows:

• Groups providing services: Access to prevention services and support for entry into health services (Reach and Recruit).
• Groups providing services: Access to prevention services, support for entry into health services, and follow-up to retain individuals in the health service system (Reach, Recruit, and Retain).
• Groups providing services: Access to prevention services, support for entry into health services, HIV and STI screening tests, and follow-up to retain individuals in the health service system (Reach, Recruit, screening Test, and Retain).
• Groups providing services: Support and follow-up PLHIV to retain in ART treatment and the health service system (Retain positive).
• Groups providing comprehensive services in all processes (Reach, Recruit, Test, refer to Treat, Prevent, and Retain).
• Groups providing support for specific issues (without RRTTPR services or with partial services), such as organizations offering services for reducing stigma and discrimination, protecting rights, or providing social and legal support.

To support all CSOs providing HIV services in developing systematic capacity, ensuring they deliver quality services to target populations in line with the key measures of the National Strategy on Ending AIDS, and ensuring the sustainability of these services, the Ministry of Public Health, the National Health Security Office (NHSO), and relevant agencies established a certification and accreditation of CSO competencies in 2019. Additionally, since 2022, the NHSO has allowed accredited organizations to register as service units under Section 3 of the NHSO, enabling them to directly claim service fees from the NHSO.

However, due to the diversity and number of CSOs operating and providing HIV services in Thailand, only 47 CSOs have been registered as service units under Section 3 of the NHSO (data from https://reghosp.nhso.go.th/ as of June 30, 2024).

Feedback from representatives of CSOs and related organization during a meeting with the Thai NGO Coalition on AIDS (TNCA) on July 3-4, 2024, revealed several obstacles. The main issues preventing CSOs from registering as NHSO service units including limitation to access to capacity development and certification due to inadequate communication and lack of comprehensive information about the benefits of capacity development and NHSO registration. Many medium and small organizations in rural areas are unaware of the information and procedures for training due to the absence of dedicated support and oversight agencies.

As evidenced by multiple surveys on HIV services provided by CSOs in Thailand, many organizations reported not receiving information or being uncertain about participating in the surveys, resulting in incomplete data coverage of all CSOs in the country. Consequently, it was proposed that the TNCA serves as a central agency to coordinate among CSOs in Thailand, assessing the status and technical assistance needs of all CSOs in Thailand to ensure all organizations will plan to access for capacity development and financial assistance equitably and effectively.

Purpose:

EpiC Thailand Project by FHI 360 aims to hire individuals or agencies to conduct a survey and use the collected data to plan coordination and support for the partner organizations within the TNCA network. This will enable the TNCA to plan information dissemination and coordinate with relevant agencies to provide technical and organizational management support to CSOs nationwide. Additionally, this will help setting targets for organizations to register as NHSO service units or access various funding sources.

Objectives:

1. Assess the organization status, operations, and support (technical, financial and management) from relevant agencies, as well as the capacity development needs of CSOs in Thailand.
2. Compile a summary of CSOs in Thailand and report on their capacity development needs.

Activity Details:

1. Develop tools to assess the organization status, operations, and support (technical, financial and management) among CSOs in Thailand and from relevant agencies, as well as the capacity development needs of CSOs in Thailand.
2. Conduct a survey using the developed tools through electronic media and direct data collection at the organizations.
3. Summarize the survey results, compile a registry of CSOs nationwide, and create a capacity development plan.

Timeline:

• August 1 – September 15, 2024

Deliverables:

• By August 10, 2024: Development of survey and assessment tools for evaluating the status, operations, support from relevant agencies, and capacity development needs of CSOs in Thailand, to be administered via electronic media.
• By September 15, 2024: Summary of survey results covering CSOs in all provinces of Thailand, including at least 100 CSOs and 100 PLHIV support units (ศูนย์องค์รวม) under the Thailand Network of People Living with HIV/AIDS.
• By September 15, 2024: A summary report on the capacity development needs of CSOs in Thailand.

Evaluation:

Evaluation will be based on past experiences and expertise on workshop facilitation especially on youth influencing, payment condition and price.

DISCLAIMERS AND FHI 360 PROTECTION CLAUSES:

1. FHI 360 will not compensate offerors for preparation of their response to this solicitation.
2. Issuing this solicitation is not a guarantee that FHI 360 will award a subcontract.
3. FHI 360 reserves the right to issue a subcontract based on the initial evaluation of offers without discussion.
4. FHI 360 may choose to award a subcontract for part of the activities in the solicitation.
5. FHI 360 may choose to award subcontracts to more than one offeror for specific parts of the activities in the solicitation.
6. FHI 360 may request from short‐listed offerors a second or third round of either oral presentation or written response to a more specific and detailed scope of work that is based on a general scope of work in the original solicitation.
7. FHI 360 has the right to rescind a solicitation or rescind an award prior to the signing of a subcontract due to any unforeseen changes in the direction of FHI 360’s client, be it funding or programmatic.
8. FHI 360 reserves the right to waive any deviations by offerors from the requirements of this solicitation that in FHI 360’s opinion are considered not to be material defects requiring rejection or disqualification; or where such a waiver will promote increased competition.
9. Data produced under this solicitation belongs to FHI 360. Any distribution of data must first have written authorization from FHI 360 or its designated representative.

How to apply

Response deadline and format:

Response to this RFP should be submitted by email to: procurement.epic.th@fhi360.org.

• All files in pdf format.
• The proposal submitted should be valid at least 30 days (or more) from the submission date.

The vendor must include the following documents:

• Vendor Profile: A detailed description of the vendor’s experience in similar tasks or related work, including evidence of results.
• Cover Letter: An explanation of why the firm is suitable for this assignment.
• Proposal: A comprehensive plan for achieving the scope of work and tasks, including a detailed budget.
• CVs of Key Staff: Resumes of the main personnel who will be assigned to this project.
• Supporting Documentation: Any other relevant documents that demonstrate the company’s competence and suitability for the tasks.