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HelpAge International

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Terms of Reference for Android based Mobile Application and Development of Program Dashboard
 
HelpAge India statement of business
 
HelpAge India is a non-profit, secular organization that is recognized by the Societies’ Registration Act of 1860. The organization was founded in 1978 with the goal of “improving the quality of life for disadvantaged older persons. With three main verticals—Mission – Health Care, Mission – AgeCare, and Mission – Livelihood—HelpAge India operates in a mission-driven manner. The primary focus of the organization’s programs is on direct interventions in the following areas: Healthcare (mobile healthcare units, cataract surgeries),Agecare (Institutional projects such as Integrated programme for the care of the elderly, helplines, senior citizen care homes and day care centers, physiotherapy), Livelihoods (elder-self-help groups; linkages with government schemes), Disaster Response (e.g., COVID19 relief response), Advocacy and Awareness on rights and policies relating to elders. 
Scope of work and key deliverables
 
HelpAge India implements mainly three program verticals:
  • Healthcare through a) Operation of Mobile health units with a community mobilisation and training component b) Mental health trainings to care-givers and frontline workers c) Palliative care to bedridden patients in hospitals
  • Agecare programs through a) Implementation of institutional and community-based programs b) Standalone physiotherapy centers c) Standalone daycare centres d) Short stay homes e) Old age homes (owned as well as managed)
  • Livelihood’s development programs through a) Formation and strengthening of self-help groups b) Individual and group-based livelihoods generation activities with the elderly self-help groups serving as the base for activity
 
HelpAge already has the following digital solutions:
a.A mobile application, which is used to track its mobile health unit (MHU program). However this application does not track the performance of palliative care units and mental health sessions
b.A mobile application., which is used to track its livelihood program
 
HelpAge India seeks comprehensive proposals from vendors detailing the requirements for the development, integration, and hosting of the proposed mobile applications and unified program dashboard. Please include the following in your proposal:
 
Development Requirements
  • Detailed list of technologies, frameworks, and tools you will use for development (both backend and frontend).
  • Software and hardware requirements for development, including any specific development environments or platforms.
  • Roles and expertise of team members involved in the project.
  • Detailed project plan with timelines, milestones, and deliverables.
Integration Requirements
  • List of APIs and data sources that will be integrated. Specify any third-party APIs, libraries, or services.
  • Steps and processes involved in integrating existing mobile applications (health and livelihoods) with the new applications and dashboard.
  • Requirements and plans for data migration, if applicable.
  • Security protocols and measures to ensure secure data integration and transmission.
Hosting Requirements
  • Detailed specifications of the server environment required for hosting (e.g., operating system, server type, memory, storage, etc.), Platform : Onpremise/Cloud?
  • If Cloud, Recommendations for Cloud hosting providers (AWS, Azure etc), if any. Include the rationale for choosing specific providers.
  • Steps involved in deploying the applications and dashboard to the hosting environment.
  • Plans and requirements to ensure the application and dashboard can scale to meet increasing user demand.
  • Procedures for data backup, recovery, and disaster management.
Bid submission
 
Agencies/bidders are requested to send their technical and financial proposals (format given in this TOR document) to procurement@helpageindia.org. Bids copied or sent to any HelpAge staff or any other person will be rejected. The financial proposal (this will be a separate file) should be password protected. The password will be asked after opening of the technical proposals only.
 
The deadline for the submission of bids to the above email is 20 July 2024 by 23.59 pm

For detailed information, please check the complete version of the RFP attached below. 

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