Santander
Job title:
Risk Assurance Consultant | S2 | Centralised Assurance & Testing | Everyday Banking |Carlton Park
Company
Santander
Job description
Risk Assurance Consultant | S2 | Centralised Assurance & Testing | Everyday Banking |Carlton Park
Country: United Kingdom
Interested in part-time, job-share or flexible working? We want to talk to you!
Join our community.
As a Risk Assurance Consultant, you’ll undertake reviews of customer interactions, calls, transactions and business outputs.
You’ll play a key part in Santander’s first line of defence, contributing to the wider Assurance and Control team, to mitigate risks, improve customer outcomes and experience and ensure regulatory control and process adherence.
The difference you’ll make:
Managing risk, considering the wider impact when identifying issues, for both the customer and the company (such as conduct risk, operational risk, credit risk.)
Analysing intelligence as part of the assurance process, recognising and escalating trends and emerging issues where appropriate
Communicating professionally both verbally and in writing, using clear, concise language using the Simple, Personal and Fair guidelines. Ability to adapt style and language appropriately to the situation and audience
Collaborating well with others in the team and across wider Assurance & Control team
Maximise effectiveness by working in a positive and supportive way with colleagues
What you’ll bring.
DipPFS or equivalent Level 4 qualification
Confident communicator with the ability to interact professionally with colleagues at all levels
It would also be nice for you to have.
Excellent knowledge of regulatory and legislative requirements and a good knowledge of Santander’s products process and procedures
Ability to take ownership and accountability of own workload.
Attention to detail
What else you need to know:
We want our people to thrive at work and home, and we recognise that many people benefit from flexible arrangements. To enable us to deliver the best outcomes for our customers and to help each other develop we understand the importance of having the right balance of spending time together in an office while maintaining flexibility.
By working this way, we can continue to create moments that matter for everyone. To support this, we offer site-based contracts with a hybrid working pattern and we’re happy to discuss specific requirements throughout the recruitment process.
Our preferred location for this role is Milton Keynes, and current expectation is at least 2 days in an office every week.
We would also encourage you to apply if you are in a reasonable travel distance of Glasgow, Bradford or Belfast.
Inclusion
At Santander we’re creating a thriving workplace where all colleagues feel they belong and are supported to succeed. We all help to make Santander a workplace that celebrates diversity and attracts, retains and develops the most talented and committed people through living our values of Simple, Personal, and Fair.
How we’ll reward you.
For part-time / contract roles, your salary, bonus (where eligible) and certain benefits will be prorated to reflect your working hours / contract duration.
£500 annual cash allowance to spend on our great range of benefits.
We put 8% of salary into your pension, even if you don’t contribute yourself. We’ll pay in up to 12.5% of salary, if you contribute as well, and you can take some of our contribution in cash if you prefer
27 days’ holiday plus bank holidays, which increases to 28 days after 5yrs service, with the option to purchase up to 5 contractual days per year
Voluntary healthcare benefits at discounted rates. Including: Bupa medical insurance, dental insurance, healthcare cash plan and health assessments
Benefits supporting you and your family, such as death-in-service benefit, income protection, and voluntary life assurance and critical illness cover
24/7 access to an online employee discount platform including retailers, entertainment, eating out, travel and more
Share in Santander’s success by investing in our share plans
Support your favourite causes through charitable giving and our community partnerships
What to do next:-
If this sounds like a role you’re interested in, then please apply.
If there’s anything we can do in the recruitment process to help you achieve your best, get in touch. Whether it’s a copy of our application form in another format or additional assistance, we’re available through telephone, email, or face to face. You can contact us at [email protected] or call 0870 414 9080.
Expected salary
Location
United Kingdom
Job date
Sun, 14 Jan 2024 07:59:29 GMT
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