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OBJECTIVE OF THE PROGRAMME
The Department of Human Resources and Talent Management (HRT) is responsible for providing a sound, well-managed, responsive and efficient organization-wide Human Resources Management strategy and global HR advisory services which support the work of WHO and its member states, encompassing, but not limited to: HR Policy evelopment, Organizational Design and Job Classification, Talent Management (including Succession Planning, Global staffing, Career Development and Training, Rotation and Mobility), application of the UN Common system’s Compensation and Benefits, HR Legal Advisory Services, Administration of Justice, Global Staff/Management relations, representation of WHO in inter-agency UN Common System HR initiatives.
DESCRIPTION OF DUTIES
I.Recruitment and Selection:
1.Assist the responsible Officer(s) in activities and processes related to the recruitment of Fixed-term and Temporary Staff (all categories), and Consultants:
a.Draft and ensures accuracy of vacancy notices, and posts them on the Intra/Internet, via standard distribution. Drafts appropriate screening questions
b.Generate preliminary screening of applicants on the basis of agreed criteria; generate spreadsheet using the on-line recruitment system to facilitate review by the HR officer, hiring manager and subsequent selection panel
c.Ensures all arrangements for interviewing and testing of prospective staff including
preparing recruitment panel files, scheduling interviews, arranging for video conferencing facilities, organizing travel as required, and monitoring of testing
d.Conduct reference searches and enters candidate profiles in GSM
e.Initiates preliminary version of selection panel reports (by inserting posting and screening
f.Maintain a vetting system for candidates to be retained for roster purposes as well as data collection on roster usage, including cross referencing the candidates with past interns, volunteers and retirees.
II.Administration of contracts:
2.Provide assistance to staff members and/or applicants under selection or under reassignment and ensures that support and accurate and complete information is provided in a timely manner.
3.Be responsible for all administrative actions for staff members under the BC e.g. onboarding, extensions, separations, retirements, …etc.
4.Liaise with the Global Service Centre to provide information and obtain clarification on specific staffing cases, particularly in relation to queries from candidates on entitlements and benefits, and during the on-boarding and separation processes.
5.Act as the focal point for all questions in relation to administration of contracts.
III.Consultants:
6.Review the submissions, ensuring they are in line with the consultants or other policies and ensuring timely processing of the requests preparing a recommendation to the Responsible HR Officer for final clearance.
7.Provide guidance and training to the assigned divisions/departments/programmes on the compliant submission processes for a consultant or other contract type.
8.Launch and manage the candidate onboarding in the system, ensuring all necessary documentation, mandatory training and reference checks are requested and verified.
IV.General:
9.Maintain an up-dated and efficient tracking system to ensure cases are efficiently managed within the allocated timeframe and in the most effective way; maintains all necessary records, databases and statistics to allow comprehensive filing, tracking and analysis.
10.Draft reports and messages, prepares formal HR correspondence to both staff members and managers.
11.Organize meetings, teleconferences, and selection panels and all related logistics; ensure completeness of all documentation and information for the meeting.
12.Act as the focal point for all HR questions in relation to the topics covered.
13.Liaise with different Clusters within WHO to share, search for information and proactively develop new useful contacts.
Essential: Completion of secondary education supplemented by training in administrative/HR work
Desirable: A bachelor’s degree in business administration or HR or a relevant field
Experience
Essential: At least 5 years of relevant experience in HR.
Desirable: Relevant working experience with WHO or anther UN agency in the field of HR
Functional Knowledge and Skills
·Strong analytical skills and good sense of judgement
·Ability to draft in English neatly, concisely and grammatically correct
·Very good organization skills
·High sense of prioritization and attention to details
·Discretion and tact; ability to handle and preserve confidential information
·Ability to liaise with people at all levels in the Organization and to proactively search for information
·Ability to plan ahead and at the same time work well under pressure
·Customer orientation, cultural sensitivity and good business ethics
·Self-motivated, flexible and able to innovate
·Good knowledge of WHO rules, procedures and office practices is desirable.
Enhanced WHO Global Competency Model:
who-enhanced-competence.pdf
Essential: Excellent knowledge of English and local language.
Other Skills:
Proficiency in Microsoft Office
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