ROVING MEAL OFFICER

Key areas of Accountability include (but not limited)

Program Support, Monitoring, data collection and Reporting

• Ensures that the MEAL Framework is implemented as per PAH MEAL guidelines

• Conduct data collection in the field and execute the methodologies provided by the MEAL Coordinator including desk review (review of related literatures).

• Participate and contribute to the design/review of MEAL plan to include log frame, indicator performance tracking table and activity tracking table.

• Support in the developing of MEAL plan for each project in close coordination with MEAL coordinator.

• Ensures transparent, accurate and timely data collection for the purposes of baseline study, real-time evaluation and post-intervention/ post-distribution monitoring. It involves: field visits to project locations; conducting training for locally hired enumerators; application of different data collection tools as well as collecting GPS and photographic data from the field.

• Provide data to the Monitoring Team Leader timely at the end of each assignment, and support MT Leader and MEAL Coordinator in data analysis and reporting as required.

• Ensures timely data analysis and preparation of monitoring report according to PAH procedures and standards.

• Support MEAL Coordinator in analyzing existing tools and procedures and developing new tools for needs assessment, baseline survey, monitoring and evaluation.

• Ensure preparation of the Terms of Reference for any MEAL field visit and as well contribute to the preparation of ToR for external evaluator as required and ensure support to external evaluator.

• Support the program staff on need assessment (Work on tools for needs assessments under the guidance of MEAL Coordinator.

• Complaint Response and Feedback Mechanism (CRFM)

• Closely working with program staffs, the MEAL Officer is responsible for promoting awareness of the CRFM among the beneficiairies, communities and all relevant stakeholders through targted communication and outreach activities.

• Support the MEAL Coordinator in developing and implementing a user-friendly and responsive Complaint Response and Feedback Mechanism to ensure beneficiairies and other key stakeholders can raise concerns, provide feedback and seek assistance.

• Receive and document complaints and feedbacks through various channels including hotlines, complaint forms, suggestion boxes, community meetings and other online platforms based on the applicability of the context.

• Promptly and impartially investigate complaints to identify root causes and gathering reelvant information from all parties involved.

• In close collabortaion with the relevant staff, departments and partners, MEAL officer is responsible to effectively address the complaints and timely give responses and soluations to complaint raised by complainants.

• Compile and analyze data on the complaints, feedback trends and resolution outcomes to identify areas of improvement and to inform programmatic decsion-making procesess.

• Lessons Learned

• Lead learning sessions with beneficiaries and staff on lesson learnt during monitoring including presentation on the results of beneficiary feedback.

• Actively participate on project kick off meetings and other project review meetings and ensure appropriate lessons learned are shared and action points agreed upon are followed.

• Conduct capacity buliding sessions to key program/project stakeholders on MEAL aspects

• Others

• Represent PAH in relevant coordination forums including participation in MEAL technical working groups (TWoGs) meetings, workshops and other initiatives at the national , state and County level, in the absence of the MEAL Coordinator.

• In close coordination and approval of the relevant departments and Project Coordinators, he/she must comply with project and PAH organizational policies concerning security, human resources, financial and grant management, logistical proceedures and standards as well as confidentiality and data protection policy.

• In close coordination with the progarm field team, establish and maintain good working relationships with local authorities both at state and County level and other humanitaraian actors.

• In close coordination with MEAL Coordinator, the MEAL officer promotes and encourages a culture of complainace and ethics in his/her MEAL work throughout PAH.

• Perform any other duties as may be assigned by direct supervisor/Manager.

  EXPERIENCE AND QUALIFICATION

• Essential

• A university degree preferably in Public Health, Statistics, Economics, M&E, Social Sciences, or other relevant discipline.

• At least 3 years of practical field-based experience in MEAL in field of humanitarian/development, preferably in either WASH, nutrition, food security and livelihood and protection projects.

• Demonstrate ability to develop log-frame, MEAL plan and tools.

• Demonstrate experience in research, data collection, reporting writing and data analysis.

• Excellent experience in MS soft office (word, excel, PowerPoint etc.) and knowledge of advanced research methods and statistical analysis like (SPSS, Stata) and advanced skills in Excel spreadsheet.

• Demonstrate knowledge and experience in electronic or mobile data collection using kobo collect.

• Demonstrate experience in capacity building, project design and budget management

• Strong understanding of South Sudan operational context

• Experience in working with and coordinating with the GOSS and other stakeholders

• Strong interpersonal, intercultural and communication skills

• Excellent analytical and written skills, and good computer skills

• Fluency in English and Arabic, with strong English writing skills

• Ability to find solutions to complex problems in a challenging environment

• Excellent planning and organizational skills

• Excellent written and spoken English and Arabic communication skills

• Flexible, ability to work both as an individual and as a team member and under stress in what can be a harsh environment.