Sales Associate, Harrods

Job title:

Sales Associate, Harrods

Company

Job description

Cartier – Sales Associate, Harrods(Permanent, Full time)HOW WILL YOU MAKE AN IMPACT?As an Ambassador for Cartier, you will ensure a unique client experience before, during and after a sale, proactively develop your client portfolio and partecipate to the daily boutique operations.Key ResponsabilitiesSales Achievements

• Ensure a unique and exceptional client experience during a sale
• Master perfectly the selling ceremony
• Adapt according to client needs and motivations.
• Transmit the passion and values of the Maison
• Act as the privileged contact for the client in case of After Sales
• Meet individual and boutique targets, both quantitative and qualitative

Client Relationship & Portfolio Development

• Cultivate strong client relationships and develops client loyalty
• Develop efficiently the client portfolio
• Execute targeted CRM actions
• Participate to client events and acts as an Ambassador of the Maison

Boutique Operations

• Respect all brand and boutique policies and procedures
• Participate in inventories
• Support the set up and breakdowns at opening and closing of the boutique
• Participate in the implementation of Visual Merchandising guidelines
• Assist with special projects when requested
• Undertake administrative tasks and stock room related tasks when required

HOW WILL YOU EXPERIENCE SUCCESS WITH US?

• A proven track record of successful achievement within a luxury retail environment
• A sales orientated target driven background
• Excellent customer service credentials
• Experience of dealing effectively with different nationalities and cultural backgrounds
• Fluent in English – ideally one additional language
• IT literate
• A strong communicator
• Result and action oriented with strong entrepreneurial mind-set
• Team-player with empathy and strong interpersonal skill

WHAT MAKES OUR GROUP DIFFERENT?Our true power does not lie in our similarities but in the rich diversity of our arts, cultures, and human skills, as well as our specific ability to foster untapped potential.

• We value freedom, collegiality, loyalty, and solidarity.

• We foster empathy, curiosity, courage, humility, and integrity.

• We care for the world we live in.

YOUR JOURNEY WITH US:We aim to provide a valuable recruitment process, allowing you to gain exposure to some key decision makers and influencing individuals:1st Stage – After your application has been selected, our recruitment team will reach out to you within 2 weeks to conduct an introductory call2nd Stage – Interview with the Deputy Boutique Manager3rd Stage – Interview with the Boutique Manager4th Stage – Interview with HRLEARN MORE ABOUT LIFE AT RICHEMONT BELOW:Learn more about life at CartierRichemont owns several of the world’s leading companies in the field of luxury goods, with particular strengths injewellery, watches and writing instruments. Cartier joined the Group in 1988.Learn more about the Group Richemont

Expected salary

Location

London

Job date

Thu, 11 Jul 2024 00:31:23 GMT

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