Sales Coordinator

Job title:

Sales Coordinator

Company

NOV

Job description

Job Description:As the Sales Coordinator in Kintore, you will handle sales and customer service for Wireline & Flowline Capital Products, ensuring exceptional service delivery and acting as the voice of the customer. You’ll support the entire sales process, from quotations to delivery, embodying our “FIRST to the Customer” strategy.Key Responsibilities:

• Sales Support: Prepare accurate and competitive quotations by evaluating customer requirements, costing, andtechnical specifications. Respond promptly to inquiries, providing pricing, lead times, and technical details.
• Quotation Management: Submit quotations in line with departmental KPIs and follow up with customers to record and report statuses.
• Order Processing: Coordinate with operations to check component availability and schedule delivery dates, ensuring accurate and timely processing of customer purchase orders.
• Delivery Management: Work closely with the operations team to manage lead times and on-time delivery.
• Customer Communication: Act as the primary point of contact for customer inquiries, ensuring professional and timely responses. Resolve any issues related to technical clarifications or accounts receivable.
• CRM Management: Create and maintain sales opportunity records, ensuring accurate tracking and reporting of sales activities.
• Collaboration: Work with Sales Engineers, the Engineering team, and the finance department to support technical clarifications, identify new opportunities, and resolve payment issues.
• Problem Solving: Handle complex customer scenarios by demonstrating sound judgment and finding solutions under tight deadlines.
• Record Maintenance: Maintain organized electronic records of all sales transactions in accordance with departmental standards.
• Customer Focus: Drive customer-centric strategies by fostering strong internal and external relationships and continuously improving the sales process.

Required Skills and Experience:Essential:

• Previous experience within a similar role.
• Proven ability to evaluate and apply technical and commercial information.
• Strong organizational and multitasking skills, with attention to detail.
• Effective communication skills, both written and verbal.
• Experience working in a customer-facing role with a focus on service excellence.
• Proficiency in managing multiple projects and deadlines.

Desirable:

• Previous experience in Wireline sales or operational environments.
• Familiarity with CRM systems and processes.

Join Our Team:
If you are customer-focused, detail-oriented, and thrive in a collaborative environment, apply now to become part of our dedicated team. Help us deliver outstanding service and innovative solutions to our valued customers.What NOV can offer you?
Health & Wellbeing: Private Medical Insurance | Employee Assistance Programme
Finance & Protection: Pension plan | Income protection | Life Assurance | Personal Accident
Other flexible benefits available for you and your family through salary sacrifice: Dental Insurance | Healthcare Cash Plan | Partner Life Assurance | Critical Illness | Retail vouchers | Gym membership | Cycle to work | Travel InsuranceApply now to join our dedicated team and contribute to delivering exceptional service and innovative solutions to our valued customers!About Us: Every day, the oil and gas industry’s best minds put more than 150 years of experience to work to help our customers achieve lasting success.We Power the Industry that Powers the World
Throughout every region in the world and across every area of drilling and production, our family of companies has provided the technical expertise, advanced equipment, and operational support necessary for success-now and in the future.Global Family
We are a global family of thousands of individuals, working as one team to create a lasting impact for ourselves, our customers, and the communities where we live and work.Purposeful Innovation
Through purposeful business innovation, product creation, and service delivery, we are driven to power the industry that powers the world better.Service Above All
This drives us to anticipate our customers’ needs and work with them to deliver the finest products and services on time and on budget.About the Team: CorporateOur family of companies is supported by our global Corporate teams, providing expert knowledge from functions including Human Resources, Information Technology, Compliance, Finance, QHSE, Marketing and Legal centers of expertise. We are structured to provide guidance and service above all to all our business operations.

Expected salary

Location

Aberdeenshire

Job date

Sat, 23 Nov 2024 02:57:40 GMT

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