Sales Executive

Job title:

Sales Executive

Company

Caffyns

Job description

We reserve the right to close any of our vacancies early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.Ref: EA15 152Summary

• Location: Eastbourne Audi
• Salary: Commensurate with skills and responsibilities
• Department: Sales
• Driver Licence Required: Yes
• Working Hours: 8.30 – 6.00 Monday to Friday (4 days) 9.00 – 5.00 Saturday 10.00am – 4.00pm Sunday (on a 1 in 3 rota basis)

DescriptionMAIN PURPOSE OF JOB:To sell vehicles and finance in a professional way to the required targets, and to build professional relationships with potential and current customers.Under current Financial Conduct Authority (FCA) Regulations for Selling Insurance, it is a requirement of this role for candidates to either provide certified proof of ‘competency’, or for those candidates without the relevant certification to receive training on commencement and pass the associated ‘competency’ assessment.1) MAIN WORKING RELATIONSHIPS:1. 1 Responsible to:Sales Manager1.2 Relationships with:Head Office and Branch StaffOther Company Managers and staffManufacturers’ representativesSuppliers and other company representativesCompany AuditorsCustomers2) OBJECTIVES AND KEY TASKS:To ensure that new and used car sales targets of numbers and profitability are met.To sell and promote vehicle finance packages in line with branch targets.To ensure that sales are conducted in a professional way following the Caffyns “Steps” programme.To enter information correctly on DealerWeb CRM, iStoreDocs and manufacturers’ systems as required.To promote Caffyns through a professional attitude to work and when dealing with suppliers, manufacturers and customers.To present a professional image at all times.To liaise with service and valet staff to ensure that vehicles are ready for sale promptly.To maintain contact with customers after purchase to ensure Customer Satisfaction.To keep any company car/demonstrators in saleable condition.To complete all paperwork associated with the vehicle sale in accordance withCaffyns plc’s Due Diligence Procedure.To ensure all FCA related training is maintained including Treating Customers FairlyTo work as a team with colleagues to ensure that the business operates effectively.To assist other Branches as required.3) OTHER DUTIES:This list of duties is not exhaustive and other tasks and responsibilities will be required of the post holder including any other duties commensurate with the post as requested by the Sales Manager, Dealer Principal, Regional Director or Head Office staff.4) CONFIDENTIALITY:All information relating to customers and the business is to be treated confidentially in line with Company procedures.5) HEALTH AND SAFETY:Caffyns has an obligation under the Health and Safety at Work Act 1974 to provide safe and healthy working conditions. All employees are required to co-operate with management in discharging this responsibility and must take responsible care for the health and safety of themselves and others.6) TERMS AND CONDITIONS OF EMPLOYMENT:Other terms and conditions are as reflected in the contract of employment.(A job description is a written statement of essential characteristics of the job, with its principal accountabilities, incorporating a note of the skills, knowledge and experience required for a satisfactory level of performance. This is not intended to be a complete, detailed account of all aspects of the duties involved).Sales ExecutiveCreated By: Steve TesterDate: 27th March 2024Caffyns plcPerson SpecificationSales Executive – Eastbourne AudiQUALIFICATIONSEssentialFCA approved or be prepared to undertake training and receive accreditation in agreed timeframeGCSE grade C or above in English and Mathematics or equivalentFull UK Driving LicenceATTAINMENTS/COMPETENCIESEssentialAbility to present information clearly and conciselyGood level of computer literacyDesirableKnowledge of and ability to apply vehicle sales processesKnowledge of Contact Advantage IT systemSKILLS REQUIREDEssentialGood oral and written communication skillsGood organisational skillsAbility to work in a customer focused mannerSelf-prioritise the daily workload according to the business needsCan demonstrate the ability to carry out tasks within set timeframesDesirableKnowledge of / can demonstrate ability to work with our CRM system, DealerWeb.PERSONAL ATTRIBUTESEssentialSelf motivated and able to work effectively as a teamCommitment to Caffyns’ aims and objectivesHave a professional, smart appearance at all timesCreated by Steve TesterDate: 27th March 2024

Expected salary

Location

Eastbourne, East Sussex

Job date

Fri, 29 Mar 2024 06:24:41 GMT

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