Sales Operations Manager

Sales Operations Manager

UCB – Union Chimique Belge

Brussels, Belgium

What you’ll do

• Within this role you will liaise with various management levels to optimally support our launch and change management programs, all focused at optimizing our portfolio performance;
• Due to various interdependencies, within this role you need to integrate Territory Management, OmniChannel Cycle Plan, Incentive Compensation and Customer Relationship Management (CRM) Operations with various business processes;
• The role requires successful interactions and cooperation with a large variety of commercial, medical and market access stakeholders within our Patient Value Units (PVU) and Talent organization;
• The candidate must consistently demonstrate understanding and adherence to company policies, procedures, and compliance guidelines.

Interested? For this position you will need the following education, experience and skills.

• A minimum of BSc (or equivalent);
• Experience with Salesforce/Veeva CRM. A good understanding of CRM processes and functionalities is key;
• Robust working experience in commercial organizations, pharma experience is preferred;
• Analytical capabilities;
• Demonstrated project management/documentation skills;
• End to End process understanding and adaptation for regional use;
• Training experience;
• Excellent interpersonal skills and ability to network with various management levels;
• Willingness for occasional travel for team meetings.

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