Sales Support Admin

Job title:

Sales Support Admin

Company

Job description

Yourconstruction are delighted to be recruiting for a Construction Group. They are looking for a Sales Support Administrator to join there team.

Permanent – Full Time (Monday to Friday, 08:30 – 17:30)

Key Responsibilities:

• Ensuring that all outstanding accounts are identified, communicated and prioritised in accordance with internal procedures and credit safe
• Resolving invoice queries for customers by liaising with internal customers
• Processing customer payments – credit cards/cash payments and BACS.
• Process sales orders using the accounts system and print delivery notes
• Ensure goods received match invoices and process on to the accounts system
• Allocate credit notes, obtain approval from Financial Director and process on accounts system
• Check delivery notes and obtain proof of delivery from suppliers regarding materials
• Ensure nominal codes are accurate
• Produce and distribute invoices
• Promote and maintain relationships internally and externally to deliver excellent customer service
• General administration of the branch i.e., answering the telephone, filing and maintaining contact with internal/external customers via emails, and supporting the Sales Team
• Project tracking using Company software.
• Work closely with the existing internal and external sales team to gain new opportunities for quotes.
• Liaise with warehouse employees with regards to stock levels.
• Monitor client accounts, ensuring goods are supplied in line with the agreed credit limits and payment terms.
• Assisting the Branch Manager and Warehouse Manager with the administration involved with Health and Safety.
• Booking stock on and off.
• Assisting with the annual audit.
• Learning the new ERP (Netsuite) system

Please note that this will change as the role and function to the business develops

Person Specification:

• Minimum 2 years’ recent experience of Sage or Netsuite or similar accounts package
• Confident with IT, particularly Microsoft Office Excel
• Ability to coordinate multiple tasks simultaneously
• Understanding of and commitment to provide a highest standard of customer service
• High quality verbal and written communication skills
• The ability to provide a high level of attention to detail and accuracy
• A positive team player, with demonstrable ability to work collaboratively with colleagues

Desirable:

• Experience in a sales/ construction environment
• GCSE’s including Maths & A Levels or equivalent professional qualifications

Expected salary

Location

Cheltenham, Gloucestershire

Job date

Wed, 24 Jan 2024 08:42:55 GMT

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