Sales Support Administrator – 6 months FTC

Job title:

Sales Support Administrator – 6 months FTC

Company

Danone

Job description

Role Purpose: To effectively and efficiently support the Sales Teams through the delivery of excellent customer service.Key Activities:Manage FOC Product & Literature Orders:

• Order FOC product and literature through multiple systems for Sales teams, Marketing, Contract Tenders, Emergency patient feed, MSMA, QA, S Chain, IRL, meeting stakeholder expectations consistently.
• Organize uplifts of products & materials, managing the most cost-effective options.

Sample Service Queries:

• Responsible for resolving sample service queries and associated communications with external parties.

Administrative Support for Activities/Events:

• Reproduction of all training/education, ward/hospital resources required by Sales Teams.
• Management, preparation, and dispatch of various in-house mailings covering critical communications to HCPs, product promotion, educational days, and key messaging from the business (including innovation).

Manage the HCP GDPR Consent:

• Accountable for the ongoing, compliant management of HCP GDPR “unsubscribe” requests from HCPs/Sales team.

We Would Like You to Demonstrate the Following Key Skills:

• Methodical and highly organized with the ability to manage business deadlines.
• Experience with business systems/online portals, including Outlook, SOP, Salesforce, Excel & Microsoft Office.
• Builder of connections with internal & external stakeholders.
• Personable, able to communicate effectively with stakeholders across all levels of the business.
• Able to review and prioritize changing workloads.
• Good team working skills and able to quickly/effectively exchange tasks with colleagues.
• Excellent written and verbal communication skills.
• Proactive, driven approach & attitude.
• Able to adapt in an ever-evolving environment.
• Ability to multi-task and operate comfortably in a fast-paced environment, with high attention to detail.

Scope and Impact:

• Providing essential support to over 100 Sales employees.
• Ensure compliance with business policies, such as HCS & GDPR.
• Work across the business with multiple stakeholders & tackle a diverse range of tasks.
• Ensure consistent, high-quality customer service.
• Indirectly contributing to business goals and driving sales.

Salary: £23,400

Expected salary

£23400 per year

Location

Trowbridge, Wiltshire

Job date

Wed, 10 Jul 2024 22:25:39 GMT

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