Sales Support Executive

Job title:

Sales Support Executive

Company

Smartest Energy

Job description

You will be responsible for supporting the fast growing Commercial Development team within SmartestEnergy Business Ltd (SEBL).

You will deliver a high-quality end-to-end sales experience to targeted customers and TPIs, from receipt of tender through to contract acceptance, ensuring all deals are captured into all systems, all processes are adhered to and data is accurate.

How will I spend my time in this role?

• Support the Business Development Manager(s) and Account Manager(s)/Executive(s) throughout the sales journey;
• Set up new & renewal tender sheets for a wide range of customers, ensuring all data is checked and accurately entered, and tender deadlines are met;
• Analyse data sets and spreadsheets with a keen eye for accuracy and attention to detail, rectifying any potential issues or liaising with the relevant customer/TPI;
• Ensure credit is requested and credit is approved and in place prior to contract acceptance;
• Formatting of all customer half hourly data where necessary;
• Preparation of prices and contractual paperwork, liaising with the relevant Account Manager, Account Executive or Business Development Manager to get approval;
• Execution of all contact acceptances, ensuring all paperwork is compliant and saved and contract data is accurately captured and recorded to avoid errors;
• Involvement in other ad-hoc or bespoke parts of deal preparation, and involvement in ad-hoc requests which can include attending customer visits or joining customer calls, as required;
• Deal with customer enquiries and support Sales functions, providing any data or bespoke reporting for customers;
• Creating and building excellent relationships with TPIs and customers when required;
• Liaise with internal teams to manage tenders through the customer journey forming positive relationships;
• Demonstrate excellent team working, by supporting colleagues during busy periods and being able to re-prioritise own workloads where possible to enable deadlines to be met across the wider Sales Support teams;
• Ensure all operational processes are adhered to, and ‘How To’s’ are created/followed to avoid errors;
• Identify process improvements and raise suggestions for better ways of working within the team.

What skills/experience do I need to be successful?

• Demonstrable experience of the use of Microsoft Excel at an intermediate level, including use of graphs and formulas
• Knowledge and understanding of the company mission and values;
• Excelling at customer service within a working environment;
• Strong IT skills.

What else do we offer?

• The opportunity to work from anywhere in the world for up to 30 days a year;

• A genuine commitment to smarter working – we recognise your work/life balance matters;
• Paid time off to volunteer in your community;
• Excellent benefits package including private medical insurance/dental cover and 10% non-contributory pension from month three;

What does hybrid working mean to us?

Hybrid working typically means 2 days in the office location listed on this advert and 3 days working at home each week. Some occasional travel to our other offices may be required.

What happens next?

Once we receive your CV it will be reviewed by a human- no bots here!

The average process once we receive your application takes around 2-3 weeks with typically 2 stages of video interviews using Teams – however this can change depending on the role (we may invite you to see us face to face or just need 1 video interview).

If you need any support you can see who to contact in our Recruitment Team on the advert – any questions please just let us know.

Get to know us better….

The future of energy is digitised, decarbonised and localised. At Smartest Energy, we need revolutionary thinkers to help our customers make the most of this new landscape, thinking differently to find smart solutions to complex problems.

Formed in 2001, we’re an agile business driven by entrepreneurial thinking. As a subsidiary of the Marubeni Corporation, we also have strong investment and infrastructure behind us. We have three offices in the UK, one in the US and another in Australia. Further expansion is planned for 2024 and beyond which means global career opportunities for you, with plenty of potential to explore new markets.

When you join our Team, you will have the opportunity to contribute and make an impact every single day.

Diversity

Celebrating our inclusive and diverse culture is core to what we do. We value everybody irrespective of background, disability, religion, gender identity, sexuality or ethnicity.

We know that for our business to thrive we need diverse talent with a range of backgrounds, skills and capabilities in each of the countries in which we operate. We view diversity as one of the key enablers that helps our business to grow.

Expected salary

Location

Worthing, West Sussex

Job date

Wed, 13 Mar 2024 23:55:24 GMT

To help us track our recruitment effort, please indicate in your email/cover letter where (tendersglobal.net) you saw this job posting.