Job description
- Inner West office location, close to transport, part-time permanent role 0.6 FTE (hours can be worked across 3 days or 4/5 shorter days).
- Supportive and highly collaborative culture – find meaningful work in a small team in an NFP organisation.
- Leverage Salesforce knowledge and be a champion of data internally!
About the role
You will embody best practise database/administration processes in this varied role within a small team environment. Educating and coaching the team as needed to get the best value and usage from the CRM will be a part of your responsibilities, in addition to general database administration and ad hoc IT support.
- Ensure data quality and accurate record-keeping within the CRM, ensuring systems are working in-sync as needed, and maintaining best practise data governance and security.
- Develop flows, forms, and enhancements as needed to support organisational activities – maintaining a continuous improvement mindset in your daily activity.
- Segment and extract data for a variety of campaign channels as well as create ad hoc reports when needed to deliver insights.
- Documenting existing processes, creating manuals and how-to guides, and documenting/delivering training on new processes.
- Initial setup for new staff and external users (Microsoft account, laptop, etc).
Essential Requirements
You will love data, have a solid technical foundation, as well as being comfortable collaborating in a small and tight-knit team.
- Proven experience with Salesforce/database administration.
- Skills in Excel (VLOOKUP’s and Macros), as well as experience providing reports/analytics to support team activities.
- A strong sense of customer service, and the capacity to communicate with (and coach effectively) stakeholders of various levels of technical understanding.
- Ability to use initiative and think outside the box, have a continuous improvement mindset when it comes to systems and processes.
How to Apply
To be considered for this position please apply now with your resume directly through the advertisement. If you have any further questions, please contact Diana Linde at [email protected] using the subject line: Salesforce Database Administrator enquiry via EthicalJobs.
Applications will be assessed as they are received.
At Beaumont People we believe a diverse workplace is a happy workplace, and we love working with organisations that feel the same way. We encourage applications from people of all different backgrounds, including Aboriginal and Torres Strait Islander peoples, people from CALD backgrounds and people with disabilities.
We do not discriminate on the basis of race, religion, sexual orientation, gender identity, national origin, age, disability, marital or parental status. Should you require a reasonable accommodation to be made for your application to be assessed we would be more than happy to discuss how that can be arranged.