Scholarship Services Specialist

Job Group:
Professional & Scientific

Required Minimum Qualifications:
Bachelor’s degree

Preferred Qualifications:
• Previous experience in a student-facing administrative role
• Experience using MS Office products
• Experience using database systems and data entry techniques
• Prior experience answering financial and accounting questions by interpreting data
• Background communicating and collaborating with various populations

Job Description:

Summary

The College of Engineering seeks a Scholarship Service Specialist to provide daily administration for the college’s Undergraduate Scholarship and Recruitment Programs. The incumbent, working under the direction of the Coordinator for COE Scholarships, will administer the scholarship application processes for incoming and current students, emergency scholarship program, undergraduate recruitment support, prospective student mailings, and campus visits. 

The College of Engineering annually distributes more than $1 million of engineering-specific scholarships among qualified engineering first-year students. Hundreds of scholarships are available to current qualified engineering students, incoming transfer students, and through several other opportunities.

Numerous information systems, technology and attention to detail will be necessary to complete accurate financial accounting, reporting, and auditing of scholarship selections. This position will also provide daily support for undergraduate students and office reception, respond to both internal and external inquiries, and support the Director of Student Services for COE Student Organization activities.  

Candidates must be legally authorized to work in the U.S. on an on-going basis without sponsorship.   

Job Duties and Responsibilities

• Provides guidance and resources to students for a variety of services.
• Delivers services and/or programming for students such as scholarship administration, recruitment programs, and resources, etc.
• Advises students on processes and procedures, and responds to inquiries.

• Maintains documentation and records.

• Refers students to appropriate resources.

• Performs a variety of administrative support activities.

Level Guidelines
• Individual contributor position with developing professional and/or technical skills working under immediate to general supervision
• Grasps professional-level knowledge and concepts of field while working in a progressive learning mode
• Works on problems and issues of somewhat limited scope
• Follows standard practices and procedures in analyzing situations or data for which answers are available or can be obtained
• Responds to inquiries and issues, escalating to manager or higher level workers as appropriate
• May lead projects of limited scope and complexity
• May provide guidance to students

Appointment Type:
Regular

Number of Months Employed Per Year:
12 Month Work Period

Time Type:
Full time

Pay Grade:
PS805

Application Instructions:

To apply for this position, please click on “Apply” and complete the Employment Application. Please be prepared to enter or attach the following:
1) Resume/Curriculum Vitae
2) Letter of Application/Cover Letter
If you have questions regarding this application process, please email [email protected] or call 515-294-4800 or Toll Free: 1-877-477-7485.
Why Choose ISU?
Iowa State University is committed to fostering a workplace of belonging, where diversity is celebrated and equity is a core value. Our Iowa State Employees enjoy comprehensive health and work life benefits, including medical and dental; as well as:
• Retirement benefits including defined benefit and defined contribution plans
• Generous vacation, holiday and sick time and leave plans
• Onsite childcare (Ames, Iowa)
• Life insurance and long-term disability
• Flexible Spending Accounts
• Various voluntary benefits and discounts
• Employee Assistance Program
• Wellbeing program

Original Posting Date:
December 29, 2023

Posting Close Date:
January 18, 2024

Job Requisition Number:
R13662