Senior Business Analyst Associate

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Description

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All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCRs core values of professionalism, integrity and respect for diversity.

Duties:

• Assist in solutions and design for business process challenges, using technology.
• Assist in re-engineering/enhancement of business processes or current ERP module/functionality, to ensure compliancy of relevant policies and administrative instructions.
• Interface with system design and development counterparts in DIST to finalize enhancement/change request specifications.
• Assist in providing quality assurance (pre UAT testing) of developed solutions.  
• Assist in coordination of User Acceptance testing (UAT), and perform UAT as needed. 
• Assist in the implementation of new functions, coaching/training resources as related to the deployment of new ERP functions. 
• Assist in process improvement discussions, looking for streamlining opportunities with view to standardizing and simplifying processes and services. 
• Prepare end-user training materials and assist in formulating training approaches which align with functionality being deployed.
• Provide post-change follow-up support to units and staff to ensure successful stabilisation.
• Use tools such as PowerBI, Excel, MSRP Query Manager, Sharepoint, and Artificial Intelligence tools, to support and provide efficiencies to business processes as they relate to the application and data.
• Keep informed regarding developments in ERP and BI systems.
• Manage priorities.
• Perform other related duties as required.

Minimum Qualifications:

• Years of Experience / Degree Level
• For  – 4 years relevant experience with High School Diploma; or 2 years relevant work experience with Bachelor or equivalent or higher

Language Requirements: 

• For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
• For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
• For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.

Source: https://unhcr.wd3.myworkdayjobs.com/en-US/External/job/Budapest-GSC-Hungary/Senior-Business-Analyst-Associate_JR2326363

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