Senior Business Operations Associate Budget and Finance

Under the supervision of the senior operation officer, the incumbent will lead and manage teams of support staff, delivering services and transactions as applicable in the relevant office in one or more of WHO’s specialized operational areas and sub-disciplines (such as finance, human resources, procurement and/or information technology management.

Duties:

• The incumbent will perform all or part of the following, and other related responsibilities as required by the needs of the office.•    Supervise the delivery of budget & finance services and transactions.

Team Management :

• Guide and manage teams of focused specialized support staff administering the delivery of efficient and effective services and transactions
• Quality assure work products and processes, ensuring compliance with respective procedures, guidelines, and policies.
• Justify and escalate or approve procedural exceptions.
• Facilitate the capture and sharing of best practices and ensure continuous learning by the team.
• Introduce work process improvements for team performance

Advisory :

• Provide technical advice to clients, staff and partners on matters relating to core service lines by briefing and interpret respective procedures, rules, and regulations.
• Support consistency in approach and compliance with respective procedures, rules, and regulations.

Administration :

• Undertake delegated certifications and approvals under the applicable accountability framework.
• Oversee the delivery of the respective processes and standard transactions, services, and work products to be aligned with business plans and adhering to rules, regulations, and procedures.
• Identify improved service line processes and procedures to enable optimal client service, efficiency and effectiveness.
• Conduct training in respective area of business operations support for clients and staff.
• Represent the head of operations.
• Perform other related responsibilities as assigned.

Source: https://careers.who.int/careersection/ex/jobdetail.ftl?job=2402422