Senior Communication Assistant

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Description

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• Develop engaging and informative content for various communication channels (websites, social media, newsletters)
• Disseminate communication materials to the target audience.
• Ensure timely and effective dissemination of communication materials.

• Manage and update the organization’s website and social media accounts, and other platforms.
• Monitor online presence, engagement metrics and respond to inquiries promptly.

• Monitor communication metrics (website traffic, social media analytics).
• Prepare regular report on communication activities and their impact, providing insight for improvement.

• Assist in organizing and coordinating communication-related events, workshops, and webinars.
• Provide logistical support and ensure smooth event execution.

• Cultivate relationships with media outlets and journalists.
• Prepare press releases, handle media inquiries, and coordinate interviews when necessary.

• Engage with internal teams, stakeholders, and partners to facilitate effective communication.
• Address inquiries, feedback, and complaints professionally and efficiently.

• Identify and mitigate potential risks within your work area.
• Take reasonable care of own occupational health and safety and that of others as obliged by CIFOR-ICRAF’s Occupational Health and Safety Policy and cooperate with CIFOR-ICRAF in complying with requirements under any statutory health and safety provisions of relevant Country laws.
• Participate in (insert team as appropriate) projects as may be required.

• Experience in similar communication roles, even internships or volunteer work, can be highly beneficial.
• Experience in creating various types of content like blog posts, social media updates, press releases, blog video etc.
• Experience in organizing events, workshops, or seminars.
• Experience in managing social media accounts for organizations or businesses.
• Experience in customer service roles where communication skills are needed.

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