Senior Community Manager, Federal Club (or Associate Director, commensurate with experience)

 

We strongly encourage people of color, transgender and
non-binary people to apply. HRC is an equal opportunity employer
and welcomes everyone, including non-LGBTQ+ people, to join our
team. Don’t meet every single requirement?  Studies have shown
that people from marginalized communities are less likely to apply
to jobs unless they meet every single qualification.  At HRC,
we are dedicated to building a diverse, inclusive and authentic
workplace, so if you’re excited about this role but your past
experience doesn’t align perfectly with every qualification in the
job description, we encourage you to apply anyway. You may be just
the right candidate for this or other roles.

 

Position Summary:

The Community Manager is a key member of the Federal Club team –
the Human Rights Campaign’s industry renowned mid-level donor
program. This position is part of an energized staff who train,
coach, and support the volunteer leaders affiliated with the
Steering Committees throughout the country. The Community Manager
engages regularly with HRC senior volunteers and board leadership
to achieve annual fundraising goals through new member recruitment
and donor stewardship, as well as fostering leadership development
and fundraising skills with the volunteers. This position works
closely with members of the Board of Governors and interacts
regularly with members of the Board of Directors, and HRC’s senior
staff.

 

The position will report to the Senior Director of Federal Club.
This is a full-time, hybrid position based
in Washington, DC. This position requires work outside of
standard business hours (evenings and weekends) including frequent
domestic travel, approximately 25% of the time.

 

The Senior Manager salary range is $60,800-$76,000.
Those with at least five years of experience may be considered for
hiring at the Associate Director level, with a salary of
$76,000-$99,000.

 

Position Responsibilities:

• Develop and cultivate strong relationships with volunteers and
  Board members, providing on-going coaching, training and conflict
  management as necessary.
• Responsible for developing customized club growth and
  enhancement strategies for Federal Clubs based on well-established
  strategies as well as new initiatives, including:
  • recruitment and retention of members through event planning and
    one-on-one solicitations;
  • donor-centered stewardship and retention strategies; and
    • consistent renewal and activation strategies to achieve annual
      fundraising goals.
• Responsible for managing a portfolio of local HRC Federal
  Clubs, leading volunteer teams in developing and executing
  donor-centered year-round cultivation and recruitment plans. Lead
  Federal Club stewardship and recruitment efforts around all HRC
  activities including Federal Club events and annual fundraising
  dinners.
• Collaborate with staff and volunteers on identifying prospects,
  drafting scripts for fundraising pitches, creating compelling
  content for events and communications, coordinating speaker travel,
  and developing briefings for senior staff.
• Provide prospecting support to local HRC Federal Clubs by
  leading strategy calls with volunteer leaders to achieve annual
  fundraising goals.
• Collaborate with the Major Gifts Team to identify major donor
  prospects and upgrades and support a superior and seamless donor
  experience through joint cultivation activities and as donors move
  between the Federal Club and Federal Club Council programs.
• Assist the Senior Director and other team members in special
  projects and ongoing initiatives to improve services to volunteers
  and donors.
• Additional special projects could include but are not limited
  to: special fundraising campaigns, stewardship efforts, inter- and
  intra-departmental initiatives, social media content development,
  and benefit fulfillment.
• Work with Federal Club team to develop volunteer training
  modules throughout the year, with a special focus during the
  biannual Board Meetings and other opportunities throughout the
  year.
• Other duties as assigned.

 

Position Qualifications:

• Three years of successful fundraising experience. Special
  consideration given for experience with mid-level donor programs.
  • Those with at least five years of successful
    fundraising experience may be considered for hiring at an Associate
    Director level.
• Deep commitment to and knowledge of the rapidly changing LGBTQ+
  equality movement and an inherent drive to keep current on HRC’s
  work as well as the social justice movement more broadly.
• Excellent leadership, conflict resolution, and exceptional
  interpersonal skills are required.
• Thoughtful, curious, flexible, collaborative, and creative
  problem-solver with entrepreneurial spirit and a sense of
  humor.
• Demonstrated experience working with highly motivated and
  passionate volunteers and donors.
• Committed to high-level customer service and donor support and
  consistently demonstrates initiative, creativity, tact, discretion,
  and diplomacy.
• Good public speaking skills required. Experience delivering
  training preferred.
• Solid understanding of fundraising principles required, and
  proficiency with donor databases strongly desired.
• Strong writing skills are strongly preferred.
• Proficient in Microsoft Office applications (Word & Excel),
  Google Suite (Gmail, Calendar, Google Docs and Drive) and the Web
  and ability/willingness to learn new programs and software
• Proven track record handling multiple projects, managing and
  meeting deadlines, and working gracefully under pressure.
• Flexibility with work schedule is required. The ability
  to travel at least 25% of the work time is required. This
  will involve evening and weekend work.
• Personal interest in and commitment to LGBTQ+ rights
  required.

 

All positions at the Human Rights Campaign may require
travel on a regular basis or periodically. Where the need
arises for business travel, appropriate compensation as outlined by
the Fair Labor Standards Act will apply.

 

No phone calls or emails,
please. Due to the volume of applications we receive, we are unable
to respond to queries about application
status.