Senior Coordinator – Accreditation

About the College

The Royal Australasian College of Medical Administrators (RACMA) is a specialist medical college with the objective of influencing health systems management and educating medical practitioners in the specialty of medical administration. The College has Fellows throughout Australia, New Zealand, Hong Kong, and other overseas posts.

Please Note:

RACMA is a flexible workplace offering a hybrid working model for all staff members.

This role is based in Melbourne, Victoria and requires working in the office twice a week.

About the Role

The Senior Coordinator, Accreditation will coordinate the day-to-day operations of Training Post Accreditations for the Fellowship Training Program. The Senior Coordinator will coordinate all aspects of the Training Post Accreditation process. The Senior Coordinator will monitor, review, evaluate and report on Training Post Accreditations, contributing to the identification and implementation of quality improvements. The Senior Coordinator will deliver high-level customer service and ensure compliance requirements are met and processes and policies followed.

The Senior Coordinator will work with RACMA Faculty, Committees and staff from across the business. The role involves extensive engagement with external stakeholders. The role will also contribute to the training of and support for Training Supervisors and Preceptors.

Key Responsibilities

• Coordinate the day-to-day operations of Training Post Accreditation for the Fellowship Training Program.
• Coordinate all stages of the Training Post Accreditation process and cycle, ensuring efficiency, accuracy and compliance of Unit functions.
• Coordinate and attend site visits/interviews and provide secretariat support to Accreditation Panels, and provide expertise regarding accreditation standards and processes.
• Prepare Training Post Accreditation documentation, including accreditation reports and recommendations.
• Coordinate the end-to-end delivery, monitoring and evaluation of Training Post Accreditation including timelines, processes, communications, documentation, analysis and reporting, applying a high level of attention to detail and accuracy.
• Identify, monitor, report, and in conjunction with the Unit Manager manage risks associated with the Unit functions, ensuring compliance with internal process and policy, and regulatory requirements.
• Coordinate and provide administrative support to College committees/panels including organising meetings, preparing and distributing agendas, writing and distributing minutes and writing reports.
• Develop documentation including communications, reports, recommendations, processes, evaluations, information materials and resources to support the operations, delivery and quality improvement of the Fellowship Training Program.
• Present reports, data analysis and evaluation findings, insights, trends and recommendations to clearly explain complex ideas to relevant stakeholder groups.
• Engage, consult and collaborate with stakeholders including committees and staff for successful program outcomes.
• Provide support for planning and delivery of training requirements.
• Other duties as required.

Selection Criteria

• A relevant undergraduate degree (essential) with understanding of the Australian and Aotearoa New Zealand Health System including training and education pathways for Doctors in Training (highly regarded).
• Experience in coordination of quality and compliance activities, and application of standards and accreditation governance, ideally in an education or healthcare environment.
• Excellent planning, organisational and time management skills with the ability to set priorities, manage tight or competing deadlines and adapt to meet changing demands.
• Strong analytical skills incorporating attention to detail and accuracy, and the ability to collect and analyse relevant information in order to develop solution options.
• Excellent writing skills with the ability to prepare documents that convey complex compliance and operational concepts in a clear and concise manner appropriate to the audience and purpose.
• Excellent interpersonal skills with the ability to act with diplomacy to develop and maintain productive and effective working relationships with stakeholders.
• Strong initiative, adaptable and open to change with the ability to work effectively independently as well as part of a team. Ability to seek clarity and escalate issues when necessary.
• Experience with providing administration support to committees including writing minutes, action items and reports.
• High level computer skills and knowledge of applications including Advanced Microsoft Excel skills.

Direct all queries to – Ms Angela Chan, Executive Director, Education, Training and Development, [email protected], using the subject line: Senior Coordinator – Accreditation enquiry via EthicalJobs.