Senior Coordinator, Dining Services

Job Description Summary

As an integral member of the Dining Services team, the Senior Coordinator of Dining Services strives to foster a safe, collaborative, inclusive, and engaging experience for all students, faculty, staff, and community members at Saint Leo University. The Senior Coordinator for Dining Services assists the Director and Dining Services leadership team members with filing files, processing invoices, gathering department payroll data, reconciling cash register worksheets, and creating weekly cost analysis.

Job Description

Duties and Tasks:

• Ensures client, customer service/satisfaction with efficient cost-effective management that both meets and exceeds stated expectations.
• Schedules appointments, meetings, and team meetings for the Director of Dining Services.
• Manages student and faculty/staff meal plans.
• Serves as the point of contact for all CBORD technology issues and service.
• Schedules interviews for the Director of Dining Services and management team members.
• Utilizes company systems for completion of required daily/weekly/monthly reports such as inventory, cash reports, production records, payroll/timekeeping, etc.
• Initiates all purchase requests for food and other kitchen supplies.
• Maintains necessary cost analysis paperwork and ensures the entire department is functional within budgetary guidelines.
• Assists in clerical duties such as answering phones, processing incoming mail, and preparing outgoing mail.
• Creates and prepares written correspondence for Dining Services vendors and employees.
• Prepares invoices, bills, statements, and distributes receipts.
• Performs research and benchmark reports for the Director of Dining Services.
• Creates financial reports and performs accounting tasks.
• Complies with federal, state, and local health and sanitation regulations and department sanitation procedures as evidenced through local health department and third-party audits.
• Follows facility, department, and University safety policies and procedures.
• Participates and attends departmental meetings, staff development, and professional programs, as appropriate.
• Able to perform additional duties as requested by Director of Dining Services as and when required.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:

Knowledge

• Able to demonstrate excellent written and verbal communication in English.
• Advanced word processing, spreadsheet (including financial) and presentation graphics skills utilizing Microsoft Word, PowerPoint, and Excel are essential.
• Knowledge or ability to comprehend and explain after training educational laws such as FERPA, Title IX, Clery Act, and Campus Save Act (including VAWA – Violence Against Women’s Act)

• Knowledge and appreciation for diverse populations of students with evidence of a commitment to inclusion
• Demonstrated commitment to Catholic Benedictine values and the values of Saint Leo University

Skills

• Advanced working knowledge and application of Microsoft Office Suite: Word, Excel, Outlook, Access, Teams
• Possess strong organizational skills.
• Possess an understanding of forecasting, cost management, purchasing, inventory, and labor management.
• Able to coach and motivate student employees.
• Ability to analyze complex situations and to make sound judgments and decisions.
• Ability to perform with integrity in every situation.
• Skilled at engaging diverse others- individually and in groups, directly and through writing, social media, and use of technology.

Abilities:

• High energy professional that excels at conceptualizing and implementing, customer service, team building, communicating in various venues and modalities, effectively engaging students, and staff
• Ability to effectively manage interpersonal communication in a team environment.
• Ability to balance many tasks and responsibilities simultaneously and consistently meet or beat deadlines.
• Ability to manage time and stress for self and others.
• Ability to conceptualize needed improvements or new initiatives, gain buy-in and collaboration, and implement them effectively and efficiently.
• Ability to address conflict in a calm, deescalating, solutions focused manner.
• Ability to creatively problem solve issues with students, families, and others and work diligently until there is a fair and compassionate resolution.

EDUCATIONAL REQUIREMENTS / QUALIFICATIONS:

• High School Diploma required.
• Associate or bachelor’s degree preferred.
• Three to four years’ office or general accounting experience.
• Any equivalent combination of education and experience and training that provides the required knowledge, skills, and abilities.

Physical Demands: 

• Will need to be able to stand for extended periods.
• Will need to be able to walk up/down multiple flights of stairs.
• Will need to be able to lift to 50 pounds.

ENVIRONMENT: 

The work environment characteristics described here are a representation of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.  The term “qualified individual with a disability” means an individual with a disability who, with or without reasonable accommodation, can perform the essential functions of this position.

While performing the duties of this job, the employee is regularly required to communicate professionally in person, over the telephone, through email and other electronic means, move about the office and University, handle various type of media and equipment, and visually or otherwise identify, observe, and assess.   The employee is occasionally required to lift to 10 pounds unless otherwise specified in the job description.

NOTICE:

The intent of this job description is to provide a representation of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total specific duties and responsibilities of any position.  Employees may be directed to perform job-related tasks other than those specifically presented in this description.  Saint Leo University is an Equal Opportunity Employer and embraces diversity as a critical step in ensuring employee, student, and graduate success. 

Why Work at Saint Leo?

What it’s Like to Work Here:  Ask our employees and the one word they’d use to describe working at Saint Leo University is “Community.” Our team members all share the Saint Leo core values, positive attitudes, and problem-solving abilities, enabling them to provide excellent student centered service. Our mission is educating and preparing students for life and leadership in a challenging world.  Thank you for your interest in joining the Saint Leo PRIDE!

We are committed to providing our employees with the support they need. At Saint Leo, we offer an array of medical, dental, and vision packages as well as several add-on perks to make your benefits package truly customizable to you and your family needs. Available benefits based on employment status (Full Time vs Part Time).

• FREE Tuition – Employee, Spouse, and Dependents*
• Tuition Exchange Opportunity – Dependent of Employees*
• Generous Paid Leave – Sick, Vacation, and Holidays
• Comprehensive Group Health Plan (Medical, Dental, and Vision)
• Group Medical Plan includes Teledoc, Surgery Plus, Wellness Incentive Program and more!
• 100% Employer-Funded Health Reimbursement Account
• 100% Employer-Paid Short Term Disability Insurance
• 100% Employer-Funded Employee Assistance Program (healthcare and dependent options)
• Employer-provided life insurance
• Discounted On-Campus Dining Meal Plans
• Nationwide Pet Insurance
• Flexible Spending Accounts
• 403b Retirement Plan
• Wellness Center

*Eligibility based on meeting required service period