Senior Credit ControllerUp to £38,000 per annumWatford- HybridThis role supports the daily operations of a fast-paced Credit & Collections function. A key focus of the role is managing credit risk and accurately completing collection processes, regular risk reviews, and maintaining security bonds are essential to limiting bad debt.KEY RESPONSIBILITIES:
Prepare and release the weekly collections file accurately and on schedule.
Perform daily cash banking, posting, allocation, and reconciliation tasks.
Liaise regularly with our debt collection partner, ensuring weekly files are shared and tracked.
Conduct weekly exposure reviews, reporting on key movements.
Use available tools and data to manage and mitigate bad debt risk.
Monitor financial alerts and respond to any indicators of change.
Review credit reports and make decisions in line with credit policies.
Proactively chase outstanding debts via email, phone, and SMS.
Provide backup support to the Credit Control team by handling inbound calls, resolving queries, and addressing disputes.
Ensure final balances are accurate and processed promptly.
Year-on-year reduction in bad debt.
Security bonds processed in line with policy-both returned and retained.
Timely cash posting and full monthly reconciliation of general ledger balance sheets.
Proactive monitoring and mitigation of credit risk and exposure.
KEY ATTRIBUTES:
Experience in a high-volume, call-handling environment.
Minimum 3 years’ experience in a Credit Controller or similar role.
Proven experience working with debt and credit agencies.
Excellent written and verbal communication skills.
Proficiency with SAP and other enterprise systems (e.g., ES).
Ability to thrive under pressure while maintaining accuracy.
Strong problem-solving skills and exceptional organisational abilities.
Expected salary
£33000 – 38000 per year
Location
Watford, Hertfordshire
Job date
Wed, 09 Apr 2025 01:56:07 GMT
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