Senior Day Program Support Worker

Purpose of Senior Support Worker role

As a Senior Support Worker at Achieve Australia, your primary goal is to provide person-centred quality support services to people with a disability. You will support the team and day-to-day operations at our Araluen Day Program in Epping. You will provide support to the team and will participate in the design and implementation of daily activities.

Why Join Team Achieve?

Achieve Australia takes deliberate steps to hire people from a wide range of backgrounds and life experiences. We believe this diversity of people makes Achieve a great place to work and better able to deliver quality services to the people we support. We are passionate about inclusion for everyone – our staff and the people we support. We encourage people of all ages, cultural backgrounds, abilities and those who identify with a disability to apply for our roles. Your unique skills and ideas are highly valued by us. Achieve is committed to providing equal opportunities for all.

At Achieve Australia, we put the people we support at the centre of everything we do. As a ‘for purpose’ organisation, we’re more than just a workplace. We are a community passionate about bringing inclusion to life for people with disability.

What reasonable adjustments can we make to our recruitment process to welcome you?

We want to meet the best candidates for our jobs. Please email [email protected] using the subject line: Senior Day Program Support Worker enquiry via EthicalJobs or call us on 02 9066-5550 to discuss any reasonable adjustments we can make so you can take part in our recruitment process and/or visit one of our sites.

Role Responsibilities

As a Senior Support Worker, you will work at Nepean Hospital and support this client to build independence and communication. Your duties will include:

• Promote the delivery of supports in accordance with Individual Support Plans to assist the client to remain safe and healthy.
• Support team members to implement Individual Support Plan and to gather and analyse information to identify issues and determine if changes are required to meet clients individual needs.
• Record and report identified change requirements
• Complete mandatory documentation and any supporting documentation accurately and within given timeframes
• Provide and promote timely reporting on incidents, risks and complaints
• Monitor the implementation of behaviour support plans
• Participate in staff briefings and undertake training to ensure compliance with the organisation’s policies, processes and procedures, to meet the NDIS Practice Standards, Quality Indicators and all regulatory and legislative requirements.

To be successful in this role, you will need:

• Demonstrated ability to take initiative and work independently in providing support to individuals with complex needs, including a track record of proactive problem-solving.
• Proven resilience in high-pressure situations, particularly when dealing with physical and verbal aggression, showcasing an ability to maintain composure and provide effective support during challenging moments.
• Substantial experience working with individuals with high support needs, complex health requirements, and restrictive practices, highlighting the ability to navigate and implement comprehensive support strategies.
• Strong communication skills, particularly in adapting communication methods for individuals with impaired communication, ensuring effective understanding and responsiveness to the unique needs of the person being supported.
• Consistent and reliable work history, with a proven ability to meet responsibilities and commitments, including adherence to schedules and protocols essential for providing continuous care.

Achieve Australia has been supporting people with disability for 70 years. Be part of our proud tradition.

Achieve is a registered NDIS provider delivering integrated clinical, health, social, and disability services. Join us in providing exceptional support services in accommodation, community participation supported employment, and support coordination. We operate across Greater Sydney and the Northern Rivers regions in NSW.

What Sets Us Apart

Our Commitment:

At Achieve, it’s more than a job. Our dedicated staff make a positive difference to the people we support each day and in turn, we support our staff. We value our team in an environment where everyone can proudly be themselves. We embrace diversity, recognising the richness that different life experiences, languages, and cultures bring to our clients and to Achieve as an organisation.

Great employee benefits

• Salary packaging options mean you keep more of your take home pay before tax.
• Car leasing is another salary packaging option.
• Free personal and financial counselling for you and your family.
• Range of paid leave and flexible work arrangements.
• Support for a healthy lifestyle, including fitness memberships and wellness programs.
• Regular training and support to succeed in your role.
• A strong record of promoting from within.

Do you need more information?

Role description – If you would like a copy of the role description, please email our team on [email protected] 

About Achieve

Click here to visit the Achieve Australia website to learn more about us.

Do you have any questions about this role or need any support applying for the role? email [email protected] or call 02 9066-5550 and we will be in contact with you.

Achieve Australia is committed to safer recruitment practices, which safeguard and promote the welfare of the people we support, and staff are expected to share this commitment. To achieve this, your application may be subject to pre-employment checks including reference checks, a Police check, NDIS Worker Check, Working with Children check, right to work in Australia check. Please note criminal history does not immediately affect employment opportunities.

How to apply

To register your interest, please click ‘Apply Now’ and provide a resume and cover letter outlining your suitability for the role.