Senior Digital Communications Assistant

SPECIAL VACANCY NOTICE
Open to Internal and External Candidates
Position Title: Senior Digital Communications Assistant
Vacancy Number: SVN/IOMSO/004/2024
Duty Station: Nairobi, Kenya (IOM Somalia)
Classification: General Service Category, Grade G7
Type of Appointment: Special Short Term, nine months with possibility of Extension
Estimated Start Date: As soon as possible
Closing Date: 15 April, 2024

Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.
Context:
Under the overall supervision of the Chief of Mission and direct supervision of the Media Communications Officer, the successful candidate will support IOM Somalia’s digital communication efforts. The incumbent will be responsible for producing high quality content that highlights, explains, and promotes the work of IOM and its programmes, with the overall objective of raising the visibility of IOM programmes in Somalia. The incumbent, will take the lead in identifying and producing compelling and impactful audio-visual stories, narratives and reports about IOM’s work and activities, using video, photography and audio, and other technologies.
Core Functions / Responsibilities:
1. Develop ,manage and disseminate a diverse content portfolio that showcases IOM’s mission and impact, ensuring all digital content—ranging from insightful thought leadership articles to engaging multimedia stories—accurately represents and amplifies IOM’s work in Somalia.
2. Craft and manage thought-provoking and compelling digital content, ensuring it aligns with IOM’s mission and enhances the organization’s online presence.
3. Enhance the effectiveness of digital platforms through optimization techniques, ensuring brand coherence, increased reach, and engagement.
4. Regularly conduct thorough analyses of digital engagement metrics and trends to refine strategies, making informed decisions to boost digital presence and report findings to the Media and Communications Officer.
5. Support the development and implementation of digital communication strategies and campaigns in close coordination with the Media and Communications Officer.
6. Work closely with other units in the mission to ensure a cohesive and integrated approach to digital communications.
7.Support communication’s team with the timely editing of incoming content material to enhance the appeal of IOM Somalia’s communication products.
8.Collect and analyze metrics for all IOM digital platforms to gauge posts, accounts and campaigns, helping to inform results-based decision making and drive the effective use of resources.
9. Monitor and in consultation with the Media and Communications Officer, moderate comments on social media posts, intervening as appropriate to answer questions and guide the conversation.
10. Support the maintenance of the IOM Somalia website, keeping it updated with fresh appealing content.
11. Establish solid media relations with national, regional journalists and relevant media partners .
12. Support capacity building efforts by the Media and Communication Team for project teams and focal persons.
13. Undertake duty travel as required.
14. Perform such other duties as may be assigned.

Required Qualifications and Experience
Education
• University degree in Mass Communication, Media Studies, social media or any related field from an accredited academic institution with four years of relevant experience.
Experience
• Minimum four years of demonstrated proficiency with social media platforms including Facebook, Twitter, Instagram, Linked-ln, Flickr, YouTube, Vimeo and others.
• Experience working in a multi-cultural office environment.

Skills
• Strong editorial judgement, including ethical and political awareness.
• Sophisticated understanding of multimedia content, including how it can best be produced, packaged, published, and shared on websites, on social media and with news organizations.
• Managing social media scheduling tools.
• Ability to edit video in formats suitable for social media.
Languages
For all applicants, fluency in English and Somali is required (oral and written).
Working knowledge of French or any other UN Official language is advantageous.

Required Competencies
Values
• Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.
• Integrity and transparency: maintain high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: demonstrates ability to work in a composed, competent, and committed manner and exercises careful judgment in meeting day-to-day challenges.
• Courage: Demonstrates willingness to take a stand on issues of importance.
• Empathy: Shows compassion for others, makes people feel safe, respected, and fairly treated.

Core Competencies – behavioural indicators level 2
• Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results: produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge continuously seeks to learn, share knowledge, and innovate.
• Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work.
• Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring, and motivational way.