Senior Director of Philanthropic Operations

Senior Director of Philanthropic Operations

Organization Summary

As the leading nonprofit, nonpartisan philanthropic partner of
the National Park Service, Trust for the National Mall brings
expertise, private funding and in-kind support to time-sensitive
restoration and sustainability projects, mobilizes volunteers, and
provides educational opportunities to ensure that the National Mall
endures and evolves as a vibrant space for all. With over 36
million visits annually to the National Mall, combined with aging
infrastructure and the need for better visitor amenities throughout
the park, the Trust is helping the National Park Service tackle the
more than $800 million needed for critical repairs and
improvements.

The Trust is at an exciting time in our history as we gear up
for the nation’s 250th anniversary. We are a small but growing team
and a fast-paced and dynamic environment. We offer competitive
salaries, a comprehensive benefits package, and generous time off
policies.

Brief Position Summary

The Senior Director of Philanthropic Operations will provide
leadership and oversight in prospect research, donor stewardship,
gift processing, and database management. The Senior Director of
Philanthropic Operations will hold a leadership role in helping the
organization reach its campaign and organizational goals. The
Senior Director of Philanthropic Operations will work report to the
Vice President of Philanthropy, will serve as a member of the
Philanthropy leadership team, and will work in a collaborative,
interdisciplinary environment with the Communications, Operations,
Programs, and Projects teams.

Starting Salary is $160,000

Responsibilities:

• Provide broad leadership and administrative oversight in the
  planning and implementation and improvement of
  functions, operations and resources within the
  Philanthropy team.
• Oversee development of policies, such as database policies,
  counting guidelines, etc.
• Work with VP of Philanthropy, Senior Director of
  Philanthropy, and Chief Operating Officer
  on accurate revenue forecasting and tracking
  progress against Campaign goals for Board reporting; handles
  monthly and annual gift reconciliation.
• Develops analytics on various strategies
  for leveraging constituent data to advance the work of
  the organization, research trends and improve ways of
  operation. Provides technical advice, forecasting,
  training and reports as needed to develop and measure progress
  toward goals.
• Develop and implement a moves management system to track donor
  engagement and update donor information and activity into
  Salesforce accurately and comprehensively.
• Assists in preparation and management of Philanthropy team
  budget.
• Oversee the scope of work and project cadence laid
  out in professional services agreements tied with Philanthropy team
  operations.
• Manage the Trust’s Philanthropy operations team and
  responsibilities including prospect research, gift processing,
  donor records and reporting.
• Manage gift agreements, pledges, gift acknowledgements and
  corresponding processes to
  ensure timely and accurate; systematize gift
  policies and procedures.
• Optimize database functionality to maximize reporting,
  fundraising results, and effective pipeline management.
• Establish and implement best practices in data management for
  prospect management and donor stewardship.
• Oversee development and implementation of comprehensive donor
  stewardship program ensuring donors at all levels are informed of
  the impact of their philanthropy, recognition and benefits are
  fulfilled and consistently promotes engagement with donors.
• Serve as liaison with Communications team leadership on
  communications to donors, including the annual stewardship
  report.
• Direct supervision of Data Support Specialist, Manager of
  Stewardship, Manager of Prospect Research, and potential
  recruitment of additional team members to expand
  operation and efficiency.
• Work with Director of Special Events to ensure focus on donor
  and prospect engagement.
• Operate with integrity and in full compliance with the Trust’s
  business practices.
• Partner closely with the Communications team and front-line
  fundraisers to produce creative and relevant content for both
  donor-related mass communications and individualized
  communications, ensuring that all tell the entire Trust
  story.
• Actively participate in building organizational and
  team culture aligned with the Trust’s values.
• Other duties as assigned.

Qualifications

• Demonstrated experience in non-profit operations role including
  managing budgets.
• Proficiency with database management systems, including
  Salesforce.
• Strategic thinker who can activate a plan and see it through to
  completion.
• Passion for and commitment to the Trust’s mission and
  values.
• Grace and poise under pressure, and enjoys working in a
  fast-paced, entrepreneurial environment with a daily commitment to
  growth.

Education

• Bachelor’s degree (Required).

Experience

• Minimum 10 years’ experience with a successful track
  record in nonprofit operations management (Required).
• Experience working on a capital campaign, while not necessary,
  is a plus.

Application Instructions

• Please submit a cover letter with
  your resume. Please visit our website at www.nationalmall.org
  for more information about the Trust.
• If you don’t meet 100% of the above qualifications,
  you should still seriously consider applying. Studies show that you
  can still be considered for a role if you meet just 50% of the
  role’s requirements.
• We welcome you to inform us confidentiality if you require any
  special accommodations to be considered for employment at
  the Trust. Contact us at information@nationalmall.org
  to notify us of any needs related to completing the job
  application.

We are an equal opportunity employer and consider all qualified
applicants equally without regard to race, age, color, religion,
sex, sexual orientation, gender identity, national origin, veteran
status, or disability status.

For more information, or to apply now, you must go to the website
below. Please DO NOT email your resume to us as we only accept
applications through our website.

https://nationalmall.isolvedhire.com/jobs/1098348-311909.html