Senior Director of Programs

Hidden Villa is seeking an energetic, strategic and pragmatic Senior Director of Programs to join and lead our Programs team!

POSITION SUMMARY

The Senior Director of Programs provides vision, direction, and intellectual leadership for transformative, innovative education program offerings and implements the coordination of services within Hidden Villa’s Programs, and across other Hidden Villa Departments. The Senior Director of Programs manages the Camp Director, Senior Manager of Education and the Community Programs & Guest Services Manager, and reports directly to the Executive Director. 

GENERAL RESPONSIBILITIES

• Work closely with, and under the direction of, the Executive Director to ensure Hidden Villa’s programs are aligned with Hidden Villa’s Vision/Mission/Values
• Work collaboratively with other leadership staff to articulate, evolve and support Hidden Villa’s Strategic Plan
• Participate in the development and iteration of Hidden Villa’s Theory of Change
• Proactively identify dependencies, manage risks, develop solutions and effectively communicate with stakeholders and leadership
• Engage in professional networks with other Farm and Wilderness based education leaders

PROGRAM SUPPORT

Operations & Implementation:

• Provide operational and strategic direction for Summer Camp, Environmental Education, Community Programs and Rentals Program
• Oversee the development and implementation of age-appropriate, integrative curricula that clearly builds towards Hidden Villa’s Vision, Mission, and target impacts
• Ensure that consistent pedagogy and best practices for teaching and are incorporated into all education program offerings
• Lead Cross-Program Department Collaboration (resource sharing, cross-training, initiatives, special projects) that bring Hidden Villa’s wide range of education assets into our program offerings
• Evaluate and identify opportunities to increase equitable access to programs, develop culturally relevant programming and enhance equity through internal policies and practices
• Drive evaluation efforts in all program departments to understand and communicate impact
• Advocate for and enhance the visitor experience

Strategic Planning:

• Establish and implement short and long-term program goals and objectives in collaboration with Program Managers
• Build and evaluate authentic program partnerships that strategically leverage Hidden Villa’s resources to make a greater impact than can be accomplished independently
• Identify market challenges and opportunities to create mission-aligned programs that evolve with the changing needs of the target populations served
• Make recommendations about both existing and potential new programs in alignment with the organization’s Theory of Change and Education Program logic model(s), when these are completed
• Identify and share opportunities for program underwriting and/or investment from contributed (donated) sources

Administration:

• Oversee hiring, onboarding, training, and professional development of all year-round program staff
• Oversee the design of risk mitigation policies and procedures for program spaces and operations in collaboration with Property, Agriculture and Programs Teams
• Oversee the development of Program budgets, work plans, and reporting
• Ensure alignment of annual work plans with strategic plans and planning
• Track earned revenue generation from  programs and ensure that targets are being met; proactively adjust work plans and program offerings when necessary
• Ensure that technology supports organization and program needs

• Work with the Communications Manager to coordinate the alignment of messaging, marketing, and scheduling of program communications
• Work with program managers to collect data and collateral for reports, donor appeals, and publications etc.
• Other duties as needed

QUALIFICATIONS:

• 5+ or more years of program experience in youth development, environmental education, camp or similar organization.
• 5+ years of supervisory and management experience
• Bachelor’s degree or equivalent work experience.
• Demonstrated skill and experience with Project Management
• Experience with Strategic Planning
• Experience researching, designing, and implementing equity and access initiatives and projects
• Demonstrated commitment to Diversity, Equity, Inclusion and Belonging
• Ability to exercise judgment in a position of responsibility and to work with or without supervision.
• Ability to act with sincerity, diplomacy, and tact when working with the public and Hidden Villa supporters.
• Ability to work flexible hours, including some evenings and weekends as needed.
• Highly organized and capable of creating effective, efficient systems.
• Excellent customer service, communications, writing and presentation skills.
• Proficiency in Google Workspace programs and overall proficiency with technology including database management.
• Valid California driver’s license, clean driving record.
• Physical requirements: Must be able to lift and carry 50 pounds; occasionally walking and hiking up to 5 miles; must be able to assist with ropes/challenge course and be willing to complete ropes course certification.

TERMS OF EMPLOYMENT:This position is a full-time, exempt position. The salary range for this position is $110k-$125k, and we aim to hire this position between $115k-$120k. This position is full time and will be required to be onsite at least 3 days per week minimum in Los Altos Hills. Workdays are Monday through Friday, occasional weekend or evening work will be required to support organization/board events. This position is fully benefitted, including paid time off, health insurance and retirement. Because Hidden Villa is a youth-serving organization, all applicants will be required to complete a background check and Live Scan fingerprinting before hire. Due to the nature of Hidden Villa’s