Senior Health Manager (National Position) - Tenders Global

Senior Health Manager (National Position)

IRC - International Rescue Committee

tendersglobal.net

The International Rescue Committee (IRC) responds to the world’s worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world’s largest international humanitarian non-governmental organizations (INGO), at work in more than 50 countries and more than 25 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you’re a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

The IRC has been
operating in Thailand since 1975
and currently provides assistance to displaced persons in Tak, Kanchanaburi,
Ratchaburi and Mae Hong Son provinces


Job
Overview/Summary:

IRC provides
primary health care and environmental health services in several refugee camps
in Thailand. IRC provides preventive and curative health care services in the
camps, including primary health care, reproductive health, neonatal care and
health education. Clinical services include out-patient department (OPD) and
in-patient department (IPD) care; laboratories supporting IPD/OPD and
reproductive health clinics; pharmacy services for essential drugs; community
health education, and mental health care. Environmental health services aim to
create a healthy living environment for refugees living in the camps through
the provision of quality water and sanitation facilities, leading efforts to
improve access to chlorinated water, sanitation, and hygiene in the camps.

Under the direct
supervision of the Health Coordinator and technical supervision of Senior Health
Coordinator, the Senior Health Manager will be responsible for the Primary
Health Care (PHC) programs in Ban Don Yan refugee camp. 

(S)He will be the focal point for IRC’s PHC
services in the field supporting program implementation to ensure the delivery
of high-quality primary healthcare services. the Senior Health Manager is
responsible for provision of clinical consultations of complicated cases,
decisions on referrals, planning and organizing refresher trainings for
clinical, reproductive and child health (RCH) and other refugee health workers,
and monitoring of clinical services to improve / maintain the quality of
clinical services provided by the refugee health workers

(S)He will be
responsible for program Strategic, operational, financial, and staffing aspects
for the health team, as well as representation with key actors in the field
including the Ministry of Public Health, UN agencies and other NGOs

He/she will assist
the Senior Health Coordinator / Health Coordinator in developing/monitoring
assigned budgets and spending plan as necessary, in order to ensure donors
obligations. In addition, the Senior Health Manger will assist in disease
surveillance activities, outbreak investigation and response, on-time data
verification of Health Information System (HIS) reporting.

Major
Responsibilities: 

Program Management

  • Oversee the
    implementation of quality PHC, RCH programs and ensure that program goals,
    objectives, targets, and activities are met, as stated in the donor agreed
    project work plans and log frames.
  • Provide technical
    oversight in terms of project management to the camp-based clinical staff to
    ensure the implementation of PHC, RCH, Laboratory and EH services run smoothly
  • Prepare program
    work plans in coordination with the Senior Health Coordinator/ Health
    Coordinator and for the PHC, RCH, EH project activities.  
  • Conduct regular
    monitoring visits to the camps, ensuring that projects utilize standardized
    protocols, policies, and guidelines, as outlined by the Ministry of Health and
    WHO. Identify technical quality and/or other implementation issues and provide
    solutions and follow-up to ensure projects are on track to meet goals and are
    consistent with established best practices.
  • Ensure that the
    health program is implemented in line with the IRC principles:  promoting
    and protecting rights, participation, capacity building, partnership, and
    holistic programming.

Clinical and
referral management

  • Provide clinical
    consultation to severe and complicated cases from Outpatient Department (OPD),
    Inpatient Department (IPD), Antenatal Care (ANC), Postnatal Care (PNC),
    delivery room in camp clinics, patient with HIV/TB infection and mental health
    patient
  • Provide screening
    for referral cases and facilitate the referral processes. Ensure the correct
    diagnosis and treatment provided according to guidelines in all health
    facilities.
  • Conduct regular
    visits to Thai hospitals to ensure patients are receiving appropriate treatment
    and to discuss ongoing medical or palliative care for patients with chronic
    illnesses.
  • Participate in
    communicable disease surveillance, outbreak investigation and response
    activities according to guidelines and recommendations of MOPH as needed.
  • Ensure the
    utilization of drugs and medical supplies are in line with protocols. Provide
    technical oversight in reviewing monthly consumption patterns, approving
    monthly requisition, and facilitate the procurement of drugs and medical
    supplies.

Staff Supervision
& Development

  • Maintain open and
    professional relations with team members, promoting a strong team spirit and
    providing oversight and guidance to enable staff to successfully perform in
    their positions.
  • Ensure training and
    ongoing capacity building opportunities for staff on technical and project
    management skills.
  • Conduct regular
    performance review to direct report staff and ensure regular performance review
    for all staff under supervision
  • Provide monitoring
    and evaluation of the knowledge and skills of clinical and RH staff, community
    health workers, EH staff, Lab staff, Health Data staff and provide feedback to
    improve identified gaps.

Grant Management
and Reporting:

  • Manage and oversee
    PHC grants, and work with the Senior Health Coordinator and Health coordinator
    to develop work, spending and procurement plans for all projects.
  • Contribute to the
    development of proposals, budgets and concept notes for future health
    interventions.
  • Participate in
    Grants Opening, Mid-Term and Closing meetings and relay key messages and
    guidance to field staff.
  • Prepare internal
    and external reports (such as Monthly narrative reports, Donor reports) within
    agreed deadlines using IRC and donor formats, as required.
  • Review Budget vs.
    Actual (BvA) reports on a monthly basis, recommend actions to correct
    identified problems.
    Work closely and
    coordinate with IRC Operations, Finance and Grant departments to ensure
    compliance with grant requirements.
  • Support development
    and maintenance of effective and efficient oversight, support, quality control
    and reporting systems and processes.

Coordination &
Representation:

  • Actively develop
    and maintain effective working relationships with key stakeholders, including
    donors, government actors, UN agencies, international and local NGOs, camp
    committee and other relevant actors
  • Under the guidance
    of Senior Health Coordinator / Health Coordinator, Senior Health Manager will
    perform as a focal point for coordination and represent implementation, monitoring,
    and reporting of the IRC PHCC activities
  • Collaborate and
    support the emergency health team as needed.

Monitoring and
Evaluation:

  • Ensure all required
    donor reports are completed on time and to a high standard.
  • Oversee the
    collection and timely reporting of program data and indicators for PHC programs
    in line with IRC’s guidelines and according to internal and donor requirements,
    ensuring timely collection and entry of program data.
  • Participate in the
    design of robust M&E plans and design/adapt health information systems
    including surveillance systems for the IRC health programs.
  • Conduct monthly
    program data analysis with health staff to discuss progress on grant
    indicators, disease trends, define action points for how to stay on track with
    grant requirements, and follow up with those points
  • Work with the
    M&E team to produce and analyze all weekly, monthly, or quarterly reports
    and ensure timely submission of all such reports.

Emergencies Support

  • Coordinate and
    liaise with stakeholders to collect reliable and actionable information on
    evolving humanitarian emergencies along Thai-Myanmar border, and report to the SMT
    as appropriate
  • Support in
    preparation of emergency respond actions for the people affected by
    humanitarian emergencies
  • Support Emergency
    Respond Team with the patient referral to secondary and tertiary care centers

Support Emergency
Respond Team with procurement, storage and distribution of medical items and
other NFIs

Other Duties:

  • Other duties as
    assigned by the supervisor to enable and develop IRC programs.

Key
Working Relationships:

Position Reports
to:
Senior Health Coordinator / (Health Coordinator)
Position directly
supervises:
 Health program staff in
respective field
Indirect supervise:
Camp-based medical team
Other Internal
and/or external contacts:

Internal: Country
Director, Deputy Director of Programs, Ratchaburi Field Coordinator, Senior
Health
Coordinator, IRC
Headquarters health technical advisor(s), IRC health staff in all Thailand
sites,
Bangkok-based
program unit, IRC Women’s Protection and Empowerment program team in all
Thailand sites; IRC
protection team in all Thailand sites; sub-grants compliance unit; finance
unit; Operations/Logistics/Supply Chain unit
External: Local
community-based partner organizations, CCSDPT Health Sub-Committee, Thai public
health authorities, non-governmental organizations, World Health Organization
(WHO), Centers for Disease Control (CSC), International Organization for
Migration (IOM), United Nations agencies engaged with IRC programs.

Job Requirements:

Education: MD or
MBBS; Post Graduate Diploma on Family Medicine/Pediatric/ Obstetrics and
Gynecology
Work Experience:
Minimum five (5) years working experience, of which at least two years in
clinical care, care of pregnant women and delivery, and training of health
staff, preferably in a primary care setting. Previous work experience in
reproductive health in a refugee setting or in developing country is a plus.

Demonstrated Skills
and Competencies:

  • Strong clinical
    skills with up-to-date medical knowledge
  • Able to manage
    chronic medical conditions with limited resource
  • Experience working
    in partnership with local and community-based partners in health services
    delivery.
  • Good budget
    management skills.
  • Experience in
    managing and mentoring multicultural staff and ability to manage sizeable
    multicultural team delivering assistance involving a wide array of program
    stakeholders.
  • Strong
    interpersonal and communication skills, both oral and written.
  • Strong writing and
    analytical skills, including ability to communicate technical matters to a
    range of audiences.
  • Competent in
    Windows, MS office programs, emails and relevant health database (HMIS, DHIS
    etc.).
  • Professional
    demeanors.
  • Experience in
    implementation of communicable disease outbreaks investigations and response.

Language Skills:

  • Fluency in English.
    Proficiency in Burmese, Thai, Karen is an advantage.

Working
Environment:
The position will be based in the IRC office in Kanchanaburi, with
frequent and regular travel to the refugee camps, and the Thailand-Myanmar
border area.   

Application Deadline:
23 July 2024

Standard of Professional Conduct:The IRC and the IRC workers must adhere to the values and principles outlined in the IRC Way – our Code of Conduct. These are Integrity, Service, Accountability, and Equality.


Commitment to Gender, Equality, Diversity, and Inclusion:
The IRC is committed to creating a diverse, inclusive, respectful, and safe work environment where all persons are treated fairly, with dignity and respect. The IRC expressly prohibits and will not tolerate discrimination, harassment, retaliation, or bullying of the IRC persons in any work setting. We aim to increase the representation of women, people that are from country and communities we serve, and people who identify as races and ethnicities that are under-represented in global power structures.

Apply
To help us track our recruitment effort, please indicate in your cover/motivation letter where (tendersglobal.net) you saw this job posting.

Job Location