Senior HR Specialist Digital HR Transformation

The Talent and Career Development Center of Expertise is responsible for providing integrated frameworks for performance management, conducting talent reviews, creating listening mechanisms to capture employee experience, mobilizing staff to required roles, enabling succession management to identify, develop and deploy leaders and providing career resources and advice to clarify roles and expectations at each level. The work program requires in-depth expertise in the areas of digital HR Transformation and Technology implementation in support of career and talent development, as well as strong client relationship management and teamwork. 

The position is based in Washington, DC and reports to the Manager, Talent and Career Development in the People & Culture Vice Presidency.

Duties & Accountabilities: 

• Lead and deliver on digital HR transformation initiatives in support of career and talent management; define the requirements for an integrated talent management ecosystems and operating models that enhance staff experience.
• Serve as Program Manager for the HR technologies in the employee experience and talent management space that is driven by thought leadership, in-depth HR technology expertise and market insights.
• Play a key role in HR transformation-based projects such as Career Development and Continuous Listening Platform, collaborating with various stakeholders to ensure seamless execution and the success of these initiatives.
• Work closely with all colleagues and organizational leadership to design, implement and facilitate change management strategies to ensure smooth transitions of the ongoing HR transformation projects.
• Develop and provide the necessary training resources to all stakeholders to ensure successful adoption of new processes and technologies.
• Provide direction and oversight to external consultants and vendors as necessary.
• Monitor and assess the effectiveness of programs implemented through trend analysis of program outcomes, interviews with management and staff, etc.
• Build relationships and engage with key internal and external stakeholders to better understand client needs; understand the linkages with other functional areas and collaborate with colleagues across the People and Culture; liaise with other International Finance Institutions; prepare and deliver high quality communication materials for a variety of audiences.
• Prepare and deliver high quality communication materials for staff and managers across all levels of the World Bank (Headquarters and country offices).
• Conduct focus groups, engagements, and interviews with various levels of stakeholders to gather input for program design and enhancements.
• Participate in special projects and performs other duties as assigned.

Selection Criteria:

• Master’s degree in Human Resources, Business Administration, Behavioral Sciences, Organizational Development/Behavior, or related field with a minimum of 8 years relevant experience.
• Proven expertise in leading, designing and deploying digital HR transformation projects in an integrated talent management ecosystem to enable the HR operating models and enhance employee experience.
• Experience in digital HR Process Optimization, PMO, Project Management, Organizational Development and Effectiveness, Change Management or similar is highly desirable.
• Excellent change management experience and ability to build relationships, conduct focus groups and collaborate effectively across diverse client groups and the People and Culture colleagues.
• Excellent analytical skills: ability to provide reports, analyze data, draw conclusions, and provide data-driven recommendations.
• High-level of proficiency in problem solving, critical thinking, analyzing complex situations, and absorbing considerable amounts of data to identify key themes and identify actionable insights that lead to effective solutions and recommendations.
• Superb project management, planning, coordination, and organizational skills.
• Excellent and concise communicator, written, verbal and presentation skills.
• Positive attitude, strong results orientation and high degree of initiative and responsiveness.
• Proven ability to work independently in a fast-paced environment, apply continuous improvement and innovative mindset.
• Ability to multitask, meet tight deadlines, and attend to details while staying focused on key priorities.
• Ability to confidently interact with senior management as well as create trusting working relationships and partnerships at all levels of the organization.

Source: https://worldbankgroup.csod.com/ats/careersite/JobDetails.aspx?id=28150&site=1