United Nations High Commissioner for Refugees
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Job Description
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Description
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All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR’s core values of professionalism, integrity and respect for diversity.
Duties:
Human Resources Operational Support:
- Implement HR operational activities to ensure timely provision of HR solutions, prioritizing according to the needs and risks. This may include:
- Administration of recruitment, assignment and separation of local staff in the AOR, in accordance with UN/UNHCR rules and procedures.
- Update of personnel records in the Office, including MSRP entries into HR module where required.
- Assisting with recruitment and other procedures related to affiliate workforce.
- Contribution to workforce planning activities.
- Provision of a HR customer service-oriented culture that values proactivity, continuous improvement, innovation and high performance.
- Enforce compliance with UNHCR’s Human Resources policies and procedures and the UN staff rules, regulations and UNHCR administrative instructions.
Assignments and Talent Acquisition:
- Coordinate the recruitment of local staff including the issuance of vacancy notices and screening of the application. Prepare submissions for the review by the Assignments Committee (AC).
- Assist in organizing outreach campaigns to attract diverse applicants.
Advice to staff and contribution to an inclusive work environment:
- Build dialog and outreach with staff; answer questions, and provide information to staff as to where to go for help or ask questions.
- Advise staff members and affiliate workforce on their rights, obligations, benefits and entitlements, and assist them in interpreting UN/UNHCR staff rules and regulations.
- Assist in provision of on-boarding, induction, re-integration into the workplace and off-boarding to colleagues.
- Be proactive in identifying issues, themes and patterns affecting the workforce’s health and welfare, including sexual harassment and abuse of authority.
- Assistance in implementation of HR initiatives that support organizational culture change such as good people management practices, and promoting gender, inclusion and diversity.
HR policies and inter-agency:
- Enforce compliance with UNHCR’s Human Resources policies and procedures and the UN staff rules, regulations and UNHCR administrative instructions.
- Participate in the ICSC survey on living conditions and classification of duty stations as well as in the UN Country Team local staff salary survey and other local inter-agency HR-related fora and initiatives.
Duty of Care:
- Assist in the security and medical evacuations of UNHCR personnel. Maintain daily tracking record of staff and families to provide accurate information in case of emergency.
- Administer UNHCR medical insurance plan for locally recruited staff.
- Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk based in the functional area of work. Raise risks, issues and concerns to a supervisor or to relevant functional colleague(s).
- Perform other related duties as required.
Minimum Qualifications:
- 4 years relevant experience with High School Diploma; or 2 years relevant work experience with Bachelor or equivalent or higher
Fields of Education:
- Business Administration, Office Management, Human Resources Management or related field.
Language Requirements:
- For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
- For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
- For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.
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