Senior Human Resources Officer – P5

OBJECTIVES OF THE PROGRAMME

The objectives of the Human Resources Management Unit are to carry out in an efficient and timely manner, for the WHO Regional Office for Africa (AFR), emergency hubs and offices and sub/offices in 47 countries in the African region, all activities related to both strategic and operational workforce planning, staff/management relations, the development, implementation and assessment of integrated talent management strategies and practices that support the achievements of short, medium and long-term objectives as set out in the MTSP and operational work plans.

 

DESCRIPTION OF DUTIES

The incumbent performs the following specific functions: 1. The Senior Human Resources Officer is responsible for regional HR projects involving partial and full restructuring, organisational design and their implementation, including change management. 2. Provides advice and guidance to managers in technical programs, and country offices on Human Resources planning, development and management and other staffing related issues; Contributes to the HR planning and staff costing to ensure the right sizing and efficient utilisation of Human Resources in relation to available financial resources ;3. Supervises and coordinates HR teams including:–> Oversees and monitors the planning and costing of HR and activities of the regional staff medical services and staff welfare ;–> Monitors the work and transactions performed by the HR operations and contract administration teams and the HR help desk in providing quality services and sound advice to technical programmes at regional office and ISTs;–> Oversees and guides the work of the Administrative Law specialist in providing accurate and sound advice on HR policies and legal matters, staff relations, including solving staff and HR related disputes and various claims; –> Coordinates the work of data capturing and management; Produces statistical and narrative staffing reports and provides interpretation and analysis of workforce of WHO in the African region to guide policy formulation and decision making for HR management and development activities in the region;4. Monitors, reviews, evaluates and recommends solutions for the Human Resources needs across the Organisation in the African region in accordance with applicable HR policies, strategies and procedures;5. Reviews proposed new HR policies and suggests changes and adjustments to align Organisation’s Staff rules, practices and procedures to the regional specific needs and work conditions; Proactively introduces innovative solutions such as HR policies, rules, processes and approaches to support achievement of organizational needs and effectiveness and acts as a change agent through improvement in HR processes;6. Oversees staff relations and administrative or work related conflicts and propose solutions for proper HR management and resolution of contentious cases; Works to ensure a positive staff relations environment that minimizes workplace disputes/conflicts and sets a high standard of integrity and outstanding service to all staff;7. Coordinates and administers conditions of service for all categories of staff, reviews staff claims and requests and provide guidance and solutions in accordance with HR policies, procedures and practices;8. Perform other duties as required.

 

REQUIRED QUALIFICATIONS

Education

Essential: Advanced university degree in human resources management/personnel management, Industrial relations; Business or public administration, Law or related field.

Desirable: Studies or training in law as applied to HR management or specialized post-graduate training or professional certification.

Experience

Essential: Minimum 10 years of progressively responsible experience in human resources or a related area, of which at least five years in a managerial position at the international level.

Desirable: Related WHO or UN experience.

Skills

Excellent knowledge of human resources principles and practices as well as procedures applicable to international organisations. Proven ability to plan, manage and coordinate Human resources activities. Demonstrated leadership and supervisory skills. Tact and discretion in dealing with staff of diverse nationalities and cultural background. Demonstrated ability to act independently and exercise sound judgment. Excellent interpersonal relations and communication skills.

 

WHO Competencies

Teamwork
Respecting and promoting individual and cultural differences
Communication
Moving forward in a changing environment
Promoting innovation and organizational learning
Creating an empowering and motivating environment

Use of Language Skills

 
Essential: Expert knowledge of English. Intermediate knowledge of French.
Desirable: Intermediate knowledge of Portuguese.

 

REMUNERATION

WHO salaries for staff in the Professional category are calculated in US dollars. The remuneration for the above position comprises an annual base salary starting at USD 92,731 (subject to mandatory deductions for pension contributions and health insurance, as applicable), a variable post adjustment, which reflects the cost of living in a particular duty station, and currently amounts to USD 4296 per month for the duty station indicated above. Other benefits include 30 days of annual leave, allowances for dependent family members, home leave, and an education grant for dependent children.

 

ADDITIONAL INFORMATION

• This vacancy notice may be used to fill other similar positions at the same grade level
• Only candidates under serious consideration will be contacted.
• A written test and/or an asynchronous video assessment may be used as a form of screening.
• In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net/. Some professional certificates may not appear in the WHED and will require individual review.
• According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible.
• Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and Manual.
• Staff members in other duty stations are encouraged to apply.
• The WHO is committed to creating a diverse and inclusive environment of mutual respect. The WHO recruits and employs staff regardless of disability status, sex, gender identity, sexual orientation, language, race, marital status, religious, cultural, ethnic and socio-economic backgrounds, or any other personal characteristics.

https://www.who.int/careers/diversity-equity-and-inclusion

reasonableaccommodation@who.int

• An impeccable record for integrity and professional ethical standards is essential. WHO prides itself on a workforce that adheres to the highest ethical and professional standards and that is committed to put the WHO Values Charter into practice.
• WHO has zero tolerance towards sexual exploitation and abuse (SEA), sexual harassment and other types of abusive conduct (i.e., discrimination, abuse of authority and harassment). All members of the WHO workforce have a role to play in promoting a safe and respectful workplace and should report to WHO any actual or suspected cases of SEA, sexual harassment and other types of abusive conduct. To ensure that individuals with a substantiated history of SEA, sexual harassment or other types of abusive conduct are not hired by the Organization, WHO will conduct a background verification of final candidates.
• Mobility is a condition of international professional employment with WHO and an underlying premise of the international civil service. Candidates appointed to an international post with WHO are subject to mobility and may be assigned to any activity or duty station of the Organization throughout the world.
• WHO also offers wide range of benefits to staff, including parental leave and attractive flexible work arrangements to help promote a healthy work-life balance and to allow all staff members to express and develop their talents fully.
• The statutory retirement age for staff appointments is 65 years. For external applicants, only those who are expected to complete the term of appointment will normally be considered.
• Please note that WHO’s contracts are conditional on members of the workforce confirming that they are vaccinated as required by WHO before undertaking a WHO assignment, except where a medical condition does not allow such vaccination, as certified by the WHO Staff Health and Wellbeing Services (SHW). The successful candidate will be asked to provide relevant evidence related to this condition. A copy of the updated vaccination card must be shared with WHO medical service in the medical clearance process. Please note that certain countries require proof of specific vaccinations for entry or exit. For example, official proof /certification of yellow fever vaccination is required to enter many countries. Country-specific vaccine recommendations can be found on the WHO international travel and Staff Health and Wellbeing website. For vaccination-related queries please directly contact SHW directly at shws@who.int.
• WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.
• For information on WHO’s operations please visit: http://www.who.int.
• In case the website does not display properly, please retry by: (i) checking that you have the latest version of the browser installed (Chrome, Edge or Firefox); (ii) clearing your browser history and opening the site in a new browser (not a new tab within the same browser); or (iii) retry accessing the website using Mozilla Firefox browser or using another device. Click this link for detailed guidance on completing job applications: Instructions for candidates

 

This is how cinfo can support you in the application process for this specific position: 

• Application preparation: Before you apply for this position: Improve your application documents by registering for a Job Application Support. Our coaches are here to help tailor your application to the requirements of the job (service provided at your own cost).
• Interview preparation: When invited to the interview: Prepare for the interview by registering for a Job Application Support.
• Additional services for  Swiss nationals who get invited to  the selection process (written test, interview, assessment centre, etc.):
  • Let us know by writing to recruitment@cinfo.ch. We flag matching applications to HR partners and SDC/SECO for visibility.
  • Benefit from free interview/assessment preparation by registering here: Interview and Assessment Centre Preparation for Jobs in Multilateral Organisations. Our coaches stand ready to help prepare for upcoming interview/assessment centre.​