Senior Information Management Associate

Context/Reporting line:

Under the general guidance of the Head, Peacebuilding, Recovery and Solutions Division (PRSD), and the overall supervision of the Return and Reintegration Programme Officer, and the direct supervision of the Information, Counselling, and Referral Services Officer. The successful candidate will support programme officer in developing digital tools and case management system to be used by IOM and other actors, adhering to IOM’s data protection standards and principles.

Core Functions / Responsibilities

Support Digital System Design and Development

1. Support the configuration and maintenance of the case management system to support tracking the provision of service to returnees in Areas of Return.
2. Assist in adapting and updating system functionalities that facilitate data integration from multiple sources (internal and external) and data accuracy and consistency.
3. Contribute to the setup of user-friendly interfaces for data entry, management, and extraction in coordination with program teams and other humanitarian and governmental actors.

Data Security and Compliance

4. Implement established data security protocols, in compliance with data protection standards and best practices.
5. Support the implementation of access control measures and user permissions settings to safeguard sensitive data and ensure appropriate user permissions.

System Optimization and Troubleshooting

6. Regularly monitor data systems’ performance, identifying and troubleshooting routine issues and report more complex issues to the supervisor
7. Support system testing, debugging, and regular

Training, Documentation and Set up

8. Provide training to relevant staff and program team members on using data management tools and systems.
9. Draft and maintain comprehensive documentation of system design, workflows, and user manuals to facilitate knowledge transfer and ease of use.
10. Support the operational set up of the system for the government counterpart and monitor functionality.

Data Visualization

11. Assist in processing the data collected using Power BI and share it with relevant stakeholders.
12. Support preparation of monthly report.
13. Design data collection tools for the field team such as Kobo and ODK based on established templates.
14. Perform other duties as may be assigned.

Interested candidates are invited to submit their applications via this link:

https://jobs.my-soc.org/apply/20260622143217/W1EOUTgtlVRrva0IoNq3YFe2y