Senior IT Officer

This position is part of the ITS Unified Communications (ITSCU) unit under ITSGC. The Senior AV/VC Solutions Architect will be responsible for the modernization of the World Bank’s AV/VC technology landscape by providing strategic technology evaluations, collaboratively determining the technical AV/VC architecture and infrastructure designs, and keeping up to date with industry trends, technologies, and best practices in AV/VC engineering. This includes digital signage, streaming services, video interoperability, “fit for purpose” built solutions for special event spaces (i.e., boardrooms and auditoriums), and interactive hybrid meeting solutions. The ideal candidate will be a seasoned engineer with strong technical background in AV/VC technology, excellent problem-solving skills and the ability to influence peers and stakeholders.

Duties and Responsibilities:

• Oversee the design and implementation of enterprise grade, scalable, highly available, and fault-tolerant AV/VC systems by providing technical and thought leadership.
• Technical expert and key resource in the area of audio, video, and collaboration technology solutions.
• Serve as the in-house expert for determining the future state of the World Bank’s AV/VC echo system with hands-on experience in Cisco, Tandberg, or Polycom video technology and WebEx
• Collaboration with stakeholders (peers, project managers, clients, vendors, etc.) to determine designs, implementation plans, and technical specifications.
• Budget management including capex coordination and reporting on spend plans
• Partner with peers and business team leaders in the identification of business solutions consistent with best practices for cross-functional implementation.
• Discover, incubate, and implement novel solutions, by encouraging and collaborating with other teams.
• Seizes opportunities in changing circumstances and energizes others to continuously improve.
• Work with various stakeholders, including a proven record to reach consensus in challenging situations

Selection Criteria

• Master’s degree in engineering or related field, with a minimum of 8 years’ relevant experience in AV/VC Solutions or Telecommunications OR equivalent combination of education and experience.
• CCNA Video, Cisco Video Network Specialist, Cisco Training certificate, Cisco Telepresence- Implementing Advanced Telepresence Video Solution, or related certifications preferred.

AV/VC Technical Skills and Experience:

• Industry knowledge to lead evaluation of new AV/VC systems with experience in proposing technology investments supported by a thorough technical analysis and business case development.
• Proven record of leading the implementation of complex AV/VC spaces such as auditoriums, boardrooms, and multi-purpose conference centers.
• Expert level knowledge of the fundamental concepts of videoconferencing technology Hands-on experience on Cisco VCS/Expressway and CMS.
• Deep knowledge of videoconferencing protocols such as H.323, SIP and audio / video standards and strong technical skills in signal flow, audio and video processing protocols
• Good understanding of relationship between IT Infrastructure assets like Application, Network and Servers.
• Industry knowledge of simul/multi-cast video streaming, digital signage, simultaneous interpretation for large enterprises and international institutions.

Collaboration and Influencing skills and experience:

• Collaborative decision-making and agile problem-solving skills with the acute awareness of operating in a multicultural environment
• A commitment to excellence, continuous learning/education, and mastery of own self craft and mentoring others to develop these traits.
• Self adaptability while motivating others towards adopting change
• Excellent organization, planning, and negotiating skills
• Solid communication skills through verbal and written documents

Source: https://worldbankgroup.csod.com/ats/careersite/JobDetails.aspx?id=27067&site=1