Senior IT Systems Administrator

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Description

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The position is located under COR/DIT/DIG. COR/DIT/DIG is responsible for the operationalization and implementation of IT and digitalization strategies and solutions, for setting and enforcing common IT standards and best practices at UNIDO and managing corporate IT services. The Unit, in close cooperation with relevant entities, shall ensure that applications and systems are implemented in an integrated, sustainable and secure manner. The Unit shall also provide added-value for the Organization based on cost-benefit considerations and deliver continuous improvement of the Organization’s IT operations.

Responsibilities:

• Plan, implement and support a new Backup and restore System
• Expand coverage of the system management automation tool
• Manage and maintain SAN-attached storage systems including configuration, provisioning, zoning, space allocation/management, upgrades, repairs
• Manage and maintain physical server systems including sizing, installation, configuration, performance verification, upgrades, repairs
• Manage and maintain VMware virtualisation infrastructure, including VM provisioning, capacity management, monitoring, troubleshooting, and updates/patches
• Manage and maintain Linux servers, including installation, deployment, security management, configuration, troubleshooting, and updates/patches
• Create and maintain technical and procedural documentation in area of responsibility
• Support aspects of IT and Information Security in the context of Infrastructure and Operations
• Collaborate with other IT team members to resolve technical issues and improve the system performance and services

Education:

Completed higher secondary education, high school diploma or equivalent is required. Relevant certifications in IT Service Management and Information Security, such as ITIL and ISO27001, are desirable;

Experience: 

• Minimum of ten (10) years of working experience in IT Infrastructure, Operations and Support is required;
• Experience in managing a VMware virtualization environment is required;
• Experience in managing Linux operating systems is required;
• Experience in using any professional IT service management tool such as TopDesk, JIRA, OTRS, SolarWind, Service Now, etc.is required;
• Experience in managing SAN storage hardware and physical servers is required;
• Experience with IT Infrastructure automation tools, such as Ansible, is desirable;.
• Experience within the UN system or in a multicultural environment, under structured IT Service Management frameworks such as ITIL is desirable;
• Good organizing skills and ability to prioritize work assignments, organize own schedule, perform routine work independently, act pro-actively, meet deadlines, adapt to changing demands and multitasking is required;
• Ability to analyze complex incidents and problems and provide incident containment and problem resolution in a timely, efficient and sustainable manner is required.

Languages:

Fluency in written and spoken English is required. Fluency and/or working knowledge of another official UN language is desirable.

Source: https://careers.unido.org/job/Vienna-Senior-IT-Systems-Administrator/1157480855/

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