Senior Knowledge Management Officer

tendersglobal.net

Job Description

Do you want to build a career that is truly worthwhile? Working at the World Bank Group provides a unique opportunity for you to help our clients solve their greatest development challenges. The World Bank Group is one of the largest sources of funding and knowledge for developing countries; a unique global partnership of five institutions dedicated to ending extreme poverty, increasing shared prosperity and promoting sustainable development. With 189 member countries and more than 120 offices worldwide, we work with public and private sector partners, investing in groundbreaking projects and using data, research, and technology to develop solutions to the most urgent global challenges.

The Prosperity Vice Presidency is one of the World Bank Group’s five verticals. Prosperity supports clients in advancing macroeconomic, governance, and structural reforms, attracting private investments, and strengthening governance, to promote inclusive and sustainable growth on a livable planet.

The Prosperity Operations Support Unit (EFIOS) supports the Prosperity management and task teams in enhancing the quality and impact of Prosperity’s activities. The unit has three clusters: (i) corporate strategy, portfolio, and M&E; (ii) knowledge management and learning; and (iii) trust funds and partnerships. The unit is hiring a Senior Knowledge Management Officer to support the knowledge management and learning cluster.

Additional Background:

The World Bank Group is renewing its approach to knowledge, ensuring that the best global knowledge can help drive development, create scalable, replicable projects, and influence global conversations. The new Knowledge Compact details this approach, focusing on four areas: new and updated knowledge products, strategic partnerships, enhanced learning, and cutting-edge systems.

Responsibilities:

In line with the WBG Knowledge Compact, the Senior Knowledge Management Officer will oversee the development of knowledge products, facilitate knowledge flows, and lead knowledge management and learning (KML) programs and systems. Major tasks and responsibilities include, but are not limited to:

KML Strategy and Partnerships

Collaborate with the management team of some Prosperity Departments and EFIOS to design and implement the Prosperity KML strategy, and align it with business priorities, client demand, and staff needs.
Support arrangements to systematically ensure that knowledge from regional and global operations is captured, exchanged with clients, and applied to new Prosperity engagements; align this with Prosperity Vice Presidency and the Bank Knowledge Agenda.
Contribute to developing and leveraging knowledge partnerships to maximize reach, scale, and impact.

Knowledge Generation and Engagement

Lead and contribute to the development and implementation of fit-for-purpose knowledge products to better serve clients in Prosperity Departments, Guide and collaborate with technical teams on their high-priority knowledge products such as publications and databases.
Support the development and enforcement of the Prosperity Publications Framework; facilitate the publication process by guiding and coordinating with authors, copyeditors, designers, IDU/OKR, and DEC (on research reproducibility).
Lead dissemination and internal marketing for the knowledge products; Support the design and delivery of knowledge exchange activities (such as workshops and conferences) and other channels for engagement with the clients and other audience.
Collaborate closely with the External and Corporate Relations (ECR) team on the dissemination of flagship / high-priority knowledge products and client/audience engagement; Collaborate with OPCS for result stories.

Client and Staff Learning

Support the institutional rethinking of client capacity building that aims to address the development challenges and fuel innovation; Facilitate the development and delivery of the World Bank Academy programs for clients and other major client-facing learning programs.
Assess staff learning gaps and identify solutions for staff learning; formulate and implement learning plans.
Lead the organization of staff learning weeks / forums, and coordinate on other flagship learning events; This work includes needs assessment, designing the agenda, budget management, coordination with speakers, branding & communications, managing the event app and website, managing vendors, handling logistical arrangements, etc.
Support the delivery of technical learning sessions and knowledge events; Coordinate with OPCS and HR for operational learning and professional learning.

Knowledge Systems and Tools

Structure, categorize and maintaining information in a way that makes it easily accessible and useful.
Develop and roll-out effective and efficient knowledge management and content management systems, internal processes, collaboration tools, and campaigns that transform productivity and improve the generation and sharing of knowledge.
Lead the management of the Prosperity and Departments’ internal website (intranet) and knowledge repositories; Lead the production and dissemination of the newsletters and other internal marketing materials.
Monitor the usage and impact of various knowledge activities.

Selection Criteria

Master’s degree in a directly related discipline (e.g., knowledge management, information management, organizational development, library sciences, etc.) with a minimum of 8 years of relevant professional experience.
Track record of developing and implementing impactful knowledge and learning programs and products.
Capacity to influence strategic discussions on knowledge and learning.
Experience with production of publications, newsletters, and multimedia.
Demonstrated professional leadership and ability to lead a team of professionals in the execution of major projects or programs.
Good team player who can work as a member of a multi-disciplinary and multi-cultural team, motivate and lead group efforts and network effectively across boundaries.
Excellent oral and written communication skills.
Strong interpersonal skills, and ability to interact effectively with clients and colleagues; Ability to coach/mentor junior staff.
Attention to detail and ability to prioritize and deliver assignments on schedule.
The Core Competencies for Country Operations Services (COS)/ Knowledge Management are in this link Knowledge Management.