Senior Manager Fraud Systems and Controls

Job title:

Senior Manager Fraud Systems and Controls

Company

Lloyds Banking Group

Job description

End Date Tuesday 02 July 2024Salary Range £80,206 – £94,360Flexible Working Options Hybrid Working, Job ShareJob Description Summary .Job DescriptionJob title: Senior Manager Fraud Systems and Controls (Open)LOCATION: Leeds, London, Edinburgh or ManchesterHOURS: Full timeWORKING PATTERN: Hybrid, 40% (or two days) in an office siteAbout this opportunityEvery day the media shares stories about the UK’s number 1 crime – fraud. This type of activity impacts all aspects of society and the threats are evolving all the time. We play a meaningful role to mitigate these threats, so we can continue to help our society recover and prosper.This team works to protect the group and our customers from fraud and financial crime, whilst enabling a quality customer interaction.This role will provide a business consultancy service which develops the strategy, improves understanding and enhances overall business performance of fraud, participating as an active member of the extended leadership team.You’ll ensure the effective motivation, mentoring and development of all team members to deliver business objectives, enabling colleagues to acquire the specialist skills needed to perform their role whilst demonstrating and embedding LBG Group Values.About usJoin us and, as well as making a difference to customers, you’ll enjoy a fulfilling career where you’re free to be yourself. Great colleagues, transforming workspaces, hybrid working and a wide variety of career opportunities – you’ll find them all here.Here’s how you’ll make the difference in this exciting roleParticipate in projects for the business unit supported, evaluating risks and recommending solutions which meet business goals whilst minimising identified risks.Specify the requirements for business fraud models to ensure that effective analysis takes place for all business area within scope of control.Contribute to project initiatives, taking responsibility for the development and implementation of specific deliverables and ensuring these are achieved within the required time, cost and quality parameters.Lead the development of fraud detection systems to ensure that fraud losses remain within appetite, balancing losses with customer experience and revenue generation.Drive benefits and efficiencies from existing and new suppliers.Interpret external market developments, statutory regulations and internal Group requirements, ensuring effective controls policies and procedures are developed.Drive the banks fraud lobbying strategy to push the key agenda points.To partner and build effective relationships with key teams across LBG, external suppliers and industry peers to provide assurance that the fraud detection systems in place are optimised and to work together.What you’ll needMinimum of 5 years in the retail fraud department of a bank with a detailed knowledge of fraud risk including analytical techniques.Experience of crafting optimum strategies and controls for fraud risk management.Proven partner management and engagement skills.Proven presentation skills (written and verbal), including the need to respond to external parties including regulators etc.Comfortable with taking accountability for making key decisions.Outcome driven, pro-active, highly dynamic and with strong personal drive.Strategic problem solver with proven ability to see and evaluate the ‘full picture’ when assessing the fraud risks in any aspect of channel business strategy.And any of these experiences would be really useful…Industry liaison experienceLobbying strategy experienceAbout working for usOur focus is to ensure we’re inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.We want our people to feel that they belong and can be their best, regardless of background, identity or culture.We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.And it’s why we especially welcome applications from under-represented groups.We’re disability confident. So if you’d like reasonable adjustments to be made to our recruitment processes, just let us know.We also offer a wide-ranging benefits package, which includes:A generous pension contribution of up to 15%An annual bonus award, subject to Group performanceShare schemes including free sharesBenefits you can adapt to your lifestyle, such as discounted shopping30 days’ holiday, with bank holidays on topA range of wellbeing initiatives and generous parental leave policiesWant to do amazing work, that’s interesting and makes a difference to millions of people? Join our journey!At Lloyds Banking Group, we’re driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you’ll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you’ll have many opportunities to learn, grow and develop.We keep your data safe. So, we’ll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We’ll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.We’re focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.

Expected salary

£80206 – 94360 per year

Location

Leeds

Job date

Thu, 20 Jun 2024 06:02:33 GMT

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