Senior Manager, Programs

Role Overview:

GiveDirectly is in an exciting period of growth in Mozambique and looking to bring on a Senior Manager of programs who will work closely with the Country Director in the design and implementation of our programs and ensure the successful delivery of unconditional cash transfers to poor households via mobile money, promoting poverty reduction. This is an opportunity to drive impact and innovation in the cash sector at a time when cash is receiving unprecedented attention and interest in the public eye. 

Responsibilities

End-to-end project management (lead)

• Own a rich project management plan and coordinate with stakeholders to ensure successful end-to-end execution
• Design operational models for new programs, including assessing trade-offs of different design decisions (e.g. targeting, payments, customer service)
• Define, track, and report operational and efficiency metrics
• Dynamically identify operational vulnerabilities (e.g. fraud, brand risk, etc) and create solutions to de-risk
• Directly supervise multi-layered teams whose responsibilities include field team hiring and management, operations quality assurance, and business diligence support

Project and People Management (lead)

• Lead cross-functional project teams, managing internal stakeholders and ensuring strong delivery of projects
• Directly manage one or more Managers to deliver high-quality operations and programming
• Model a strong team culture rooted in GD’s values
• Cultivate and grow exceptional talent
• Establish and maintain high-quality relationships with donors and operational partners
• Drive communication and alignment across a variety of internal and external stakeholders including GD senior management, donors, operational partners, researchers, and payment providers

Government engagement (support)

• Represent GD at government level if and when required
• Ensure compliance with Government directives and guidelines

Partnership building (support)

• Identify and pursue fundraising opportunities for new programs
• Collaborate with the global partnerships team to create content to drive donor conversations and position GiveDirectly as a leader in the Mozambique cash space
• Represent GD in the Mozambique cash working group and other fora
• Attending in-country meetings, as appropriate, to identify possible partners for future collaboration

Skills and Experience

• 4-7+ years of work experience in a problem-solving heavy role (field management, consulting, analytics, government relations)
• Exceptional ability to work analytically through complex operational questions & run robust analyses to inform management and programming decisions
• Strong communication skills, including speaking, writing, presenting, and negotiating across diverse audiences, including government
• Comfort and ability to represent GD at all levels, from senior government officials and donors to local community leaders
• Enthusiasm for fast-paced environments, which may lack a pre-defined playbook for success and involve significant “learning by doing
• Ability to approach tasks with resourcefulness and to work in a highly self-directed manner
• Ability to manage day-to-day operations while simultaneously building more robust, efficient systems
• Experience and high comfort level working in developing-country or high-risk settings
• Strong interest in advancing the values and mission of GiveDirectly

Nice- to- have

• Professional working proficiency in Portuguese. We are also open to candidates who are not fluent in Portuguese but are willing to learn.
• Experience within the International Non-governmental Organization (INGO) sector

Compensation

At GiveDirectly, we strive to pay our employees generously and equitably. We use an accredited third-party salary aggregator to ensure that staff’s total compensation package (base compensation + bonus)  falls within the 75th percentile of similar roles, at similar organizations. We also have a no-negotiation policy to ensure we are paying staff equitably across roles. 

Our compensation package for this role includes:

• A base salary of $84,300
• Annual bonus with a 10% index
• A robust health insurance plan