Senior M&E Officer

 Background

 The IRC began programming in 1998 in northern Uganda in response to mass displacement wrought by the Lord’s Resistance Army. Since then, the IRC has expanded to provide critical services for refugees and vulnerable Ugandans throughout the country. The IRC started supporting refugees and vulnerable individuals in Kampala in 2012 and was one of the first organizations to respond in 2016 at the onset of the South Sudanese refugee crisis. In 2019, the IRC entered Tooro region to support refugees while also providing epidemic preparedness and response services throughout the region. In addition to emergency support, the IRC also invests in long-term stability for refugees and Ugandans through programs like immunization, family planning, legal services, women’s empowerment, education, and livelihoods.

Job overview:

 Reporting to and technically supported by the M&E Manager, the Senior M&E/MEAL Officer works in close collaboration with program teams to optimize monitoring, evaluation, accountability and learning capacities and opportunities of the IRC mission in Uganda  to ensure high-quality programming for the clients we serve and support the global ambitions of IRC Strategy 100, and the Country Strategic Action Plan.  The M&E/MEAL Officer oversees, leads and implements MEAL activities of BPRM within the Country M&E/MEAL team

 

Responsibilities: 

Leadership and Partnership

• Support all technical aspects and actions of MEAL regarding the Yumbe-BidiBidi; respond to program needs; foster high standards and practices for quality data collection, analysis, and reports. Enable accountability to clients, partners, and donors;
• Implement and support MEAL system and approaches in your areas of expertise and foster learning;
• Represent IRC at technical meetings, forums, and other events & build partnerships within IRC and area of expertise;
• Champion access and use of data for shared learning, sound decision-making, and data-informed programmatic adaptations.

Technical Oversight

Monitoring and Evaluation

• Run the MEAL system and processes for Yumbe-BidiBidi in harmony with the MEAL Country and Global Strategies throughout the project cycle which include:
• Support deployment of surveys such as baseline and end line, and the commission of evaluations in coordination with colleagues and partners;
• Support the use of standard mobile data technology and online dashboard to enhance timeliness and quality of data collection, analysis and visualization;
• Join and contribute to IRC’s effort in meeting its internal and external accountability commitments through the implementation of sound accountability, client feedback, and response mechanisms.
• Establish and maintain a project information management system.
• Submit data set to update the country office wide program database on monthly basis.
• Organize orientation for field programme staff and volunteers on the monitoring tools and train them how to use data for decision making.

Accountability and Learning.

Accountability

• In close collaboration with the MEAL manager, AAP officers and the project team, support the documentation of client feedback and follow up on issues raised by clients to close the feedback loop.
• Maintain an updated Client feedback database through routine entry of feedback data into the online client Feedback Registry (CFR).
• Conduct analysis of client feedback data and share monthly reports with program team in coordination with the MEAL manager to inform strategic and programmatic decisions and course correction.
• Lead onsite discussions on development and implementation of action plans resulting from the review and analysis of client feedback data. 
• Conduct capacity building of project team, including training, mentorship, and onsite support on client responsiveness and accountability. Support development of Client Responsiveness and Accountability information sharing materials/briefs, posters and brochures, and dissemination to relevant stakeholders, partners, and Clients.

Learning.

• Document and share learning – ensure requirements, lessons learned, data trends and best practices for products, events, and other knowledge management activities are clearly documented and shared on a regular basis (at least quarterly), this is through data collection and sharing.
• Coordinate synergy and cross-learning among different projects and programs.
• Crosses fertilize learning among projects by regularly producing (compiling) summary monitoring reports and sharing to staff.

Human Resources 

• Coordinate, lead, mentor M&E/MEAL Assistant(s); foster timely and high-quality achievement, and an inclusive and respectful team climate.
• Promote the growth and development of others in IRC teams and partners: present high-quality technical training and learning material for partners, colleagues, and junior staff;
• Participate in the recruitment and onboarding of M&E/MEAL Assistant, field incentive workers and enumerators.

Key Working Relationships:

Position Reports directly to or in Management in Partnership to: M&E Manager.

Position directly supervises: Assistants and/or enumerators.

Other Internal and/or external contacts:

Internal: Program Manager and Officers, Database Officer, ICT Officer, Partnerships Manager, HR, Field Coordinator.

External: Beneficiaries, program partner organizations, local and national government.