SENIOR OFFICE SPECIALIST

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Position Information
Position Information

Posting Number S-3228
Position Number 68710
Type of Recruitment External
Position Title SENIOR OFFICE SPECIALIST
Position Summary Provides front-line customer service support for the Employment, Compensation and Benefit areas of Human Resources. Assists employees in the completion of new hire paperwork. Answers the main phone line for Human Resources and assists applicants and hiring departments with the applicant tracking system. Coordinates newspaper advertising for all staff positions and acts as liaison with the outside advertising agency as needed. Creates and maintains personnel files as needed.
Required Qualifications High school diploma or GED.
Three years of qualifying experience or a combination of education and experience that equates to three years.
Experience with Microsoft Word.
Customer service experience.
Organizational skills with strong attention to detail.
Demonstrated positive interpersonal skills.
Effective verbal and written communication skills.
Ability to project a positive attitude.
Ability to manage multiple projects and meet deadlines with accurate results.
Ability to compose, proofread and edit correspondence.
Ability to perform the essential functions of the job.
Preferred Qualifications Experience with SAP.
Experience with Excel.
Duties & Responsibilities Provides front-line customer service support for the Employment, Compensation and Benefit areas of Human Resources.
Answers the main phone line for Human Resources.
Assists employees in the completion of new hire paperwork.
Assists applicants and hiring departments with the applicant tracking system/hiring process.
Coordinates newspaper advertising for all staff positions.
Acts as liaison with outside advertising agency (JobElephant).
Enters advertising resources and cost for all postings in the applicant tracking system (PeopleAdmin).
Generates reports and applicant logs from PeopleAdmin as required for union notification.
Generates a vacancy report from SAP on a weekly basis, update the report as needed.
Gathers, maintains and prepares information for new hire packets.
Creates personnel files for new hires.
Opens and distributes mail for Human Resources.
Monitors the Employment and Compensation Services e-mail account.
Assists with scanning information related to maintaining personnel files.
Prints daily transactions for personnel files.
Orders Office Supplies for Human Resources.
Assists in updating SAP as needed, such as entering address changes.
Coordinates information related to FOIA requests, as needed.
Completes worker’s compensation incident reports, as needed.
Assists the Professional Development area with coordinating training materials and other duties, as needed.
Assists with the paperwork process related to Family Medical Leaves (FMLA) and ADA requests, as needed.
Assists with Flexible Worksite Agreements.
Assists with campus delivers, as needed.
Assists with record retention projects.
Audits I-9s, files I-9s and responsible for the record retention of I-9s.
Serves as backup Building Coordinator.
Handles Lost and Found for Rowe Hall.
Supervision Exercised None.
Message to Applicants Central Michigan University is dedicated to fostering a broadly diverse and inclusive campus that respects all social identities, experiences, and perspectives. In an effort to further this initiative, we are especially interested in candidates who will advance and promote an inclusive and supportive environment for every member of our university community.
You must submit an on-line application in order to be considered as an applicant for this position.
Cover letters may be addressed to the Hiring Committee.
This position will remain open until filled.  However, the university reserves the right to close the recruitment process once a sufficient applicant pool has been identified.  For best consideration, please submit application materials before February 12, 2024.
Employee Group Office Professional
Staff Pay Level 5
Pay Range $14.50 – $21.33 per hour, estimated starting rate: $14.50 – $17.00
Division Finance and Administrative Services
Department Human Resources
Position Status Regular
Position End Date
Employment Status Full-Time
FTE 1.0
Position Type 12 month
Weekly Work Schedule Mon-Fri, 8:00 a.m. – 5:00 p.m. / weekends and evenings as required.
Location Mount Pleasant, MI
About the Department
About CMU Central Michigan University has a more than 125-year legacy of preparing students to become leaders and changemakers in their communities and in their personal and professional lives.
We serve nearly 15,500 students on our Mount Pleasant campus, in satellite locations around the state and throughout the country, and through flexible online programs. Many of our approximately 300 undergraduate, master’s, specialist and doctoral programs in the arts, media, business, education, human services, health professions, liberal arts, social sciences, medicine, science and engineering are nationally ranked for excellence.
CMU leads the nation in leadership development programming through our Sarah R. Opperman Leadership Institute, and we are proud to be among only 5% of U.S. universities in the top two Carnegie research classifications. Our faculty work with graduate and undergraduate students in areas such as Great Lakes research, medical innovation, engineering technology and more.
Central is home to 17 men’s and women’s Division 1 sports including football, basketball, gymnastics, baseball, wrestling and more. Our student-athletes achieve great success in competition and in the classroom, capturing Mid-American Conference championships and maintaining an average cumulative GPA of 3.17.
CMU is located in Mount Pleasant, a community that blends the best of small-town living with big-city amenities. It’s part of the culturally varied and vibrant Great Lakes Bay Region that also includes Saginaw, Bay City, Midland and the state’s largest Native American community, centered on the Saginaw Chippewa Isabella Reservation in Mount Pleasant.
Area residents enjoy the mix of outdoor activities, cultural events, shopping and dining options, and family attractions. Other major Michigan destinations and attractions — Lansing, Grand Rapids, Detroit, Traverse City, wineries, beaches, golf and ski resorts, and many more — are within easy reach of the city’s central location in Michigan’s Lower Peninsula.
CMU employees enjoy access to a nationally recognized wellness program along with health care and benefits that exceed regional, state and national norms.
CMU Leadership Standards Central Michigan University is a place where we value students and work for their success, where we act as family, and where employees are engaged, appreciated and have extraordinary opportunities to make a difference.
We intentionally maintain and strengthen the hallmark CMU culture that sets us apart from our peers by expecting CMU leaders and employees to model the following Leadership Standards and develop them within their teams.
Please review the Leadership Standards before applying for this position.
EEO Statement CMU, an AA/EO institution, strongly and actively strives to increase diversity and provide equal opportunity within its community. CMU does not discriminate against persons based on age, color, disability, ethnicity, familial status, gender, gender expression, gender identity, genetic information, height, marital status, national origin, political persuasion, pregnancy, childbirth or related medical conditions, race, religion, sex, sex‐based stereotypes, sexual orientation, transgender status, veteran status, or weight (see https://www.cmich.edu/offices-departments/OCRIE ).
If you wish to see “EEO is the Law” posters, please click here .
CMU does not discriminate on the basis of sex in the education program or activity that it operates, including admission and employment, and is required by Title IX of the Education Amendments of 1972 not to discriminate in such a matter.
Inquiries about the application of Title IX can be made to CMU’s Title IX Coordinator, the US Department of Education’s Assistant Secretary, or both.
CMU’s Title IX Coordinator can be reached at:
Phone: 989-774-3253
Office: 103 E. Preston St.
Bovee University Center, suite 306
Mount Pleasant, MI 48858
Email: [email protected]
Posting Ends
Open Until Filled Yes

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