Job description
The Role:
Our Residential Care and Transition Services (RCaTS) team currently have a Fixed-term (through to 30 Sep 2024) full-time position for a Senior Program Manager. This role is located within Nudgee, however travel to other Mercy Community house locations will be required.
As a Senior Program Manager, you will have primary responsibility for the overall leadership of Therapeutic Residential Care Practice. You will be responsible for ensuring the Care Team Leaders are delivering consistent implementation of best practice strategies to ensure the needs of children, young people and adults are met, giving them the opportunity to reach their full potential.
To be eligible for this position, the applicant must have:
- A Tertiary degree in Social Work, Psychology, or related discipline as well as relevant experience (qualifications must align with the Minimum Qualification Standards (MQS) for Residential Care in Queensland). However, applicants with a qualification compliant with the MQS and significant relevant experience will be considered.
- Demonstrated knowledge and application of theories relevant to Therapeutic Residential Care, including trauma and attachment theories.
- Strong understanding of own practice framework and the ability to support others to develop theirs.
- Demonstrated experience in coaching and mentoring senior staff and facilitating critical reflective practice.
- Demonstrated experience in the development and implementation of case management including Positive Behaviour Support Plans, Safety Plans and goals setting.
- Demonstrated knowledge of Residential Care and Transitions Services context
- Strong knowledge and understanding of the Queensland child protection system.
- Hold a Provisional Green (P2) or Open Driver’s License.
- A current positive notice in the Working with Children Check (Blue Card) and the ability to obtain any other legislatively required personal history screening as required.
The position requires:
- Regular travel across service catchment/delegated programs.
- Participation in rostered after hours on-call support.
Why choose to work at Mercy?
Mercy Community appreciates the important work that each person contributes to the success of our programs and services. Being part of the Mercy team, means you have access to some fantastic benefits, such as we:
- Pay for your Queensland Blue Card and NDIS Worker Screening Card when you need – saving you up to $144 if you need both cards!
- Provide you and your immediate family free, professional and confidential counselling services. This includes specialised First Nations counsellors.
- Provide the opportunity to increase your take home pay through the use of salary sacrificing and other packaging benefits.
- Provide access to novated leases for a vehicle to help reduce your taxable income.
Depending on your role, you may also be eligible:
- For annual influenza and/or other vaccination reimbursements
- To receive pay bonus’ of $500 for successful employee referrals
- To cash out or purchase annual leave and to
- take advantage of extra leave entitlements
We also ensure all our employees have access to a wide variety of excellent learning and development tools to continue your professional and personal development. This includes making sure you have access to plenty of other career pathways and opportunities in the broader Families and Young People programs, or in other programs and services across Mercy.
About Us
Mercy Community is a Catholic not-for-profit, compassionately inspiring and supporting people to live hopeful, connected lives within inclusive communities. We support families and young people, people living with a disability, and older people, and live by our values of Compassion, Integrity, Dignity and Empowerment. We have been providing services and support for over 150 years and our team operates across a network that encompasses urban, rural and remote communities. Please visit our website to find out more about our dedicated team and the work we do.
How to Apply
Hit ‘Apply Now’!
Please Note: Applications will be assessed as they are received, and progression of suitable candidates will occur in real-time.
Mercy is committed to Safeguarding – taking actions to promote and ensure the welfare of children and adults at risk, protect them from abuse or neglect and supporting an awareness of whole community responsibility to help and protect all in need.