Senior Program Manager

Healthforce Center at UCSF

Full Time

76810BR

Job Summary

The Senior Program Manager manages the development and execution of high quality programs and related activities at Healthforce Center at UCSF. Under the direction of department leadership and in partnership with external program leadership, this individual serves as the project manager for one or more programs, working with funders, program faculty and participants, and project team members at all levels to develop programs and ensure that the programs are implemented according to plan. This role involves supporting supervisory, management, and other training efforts for Healthforce Center’s program participants who are health care professionals, including but not limited to physicians, nurses, and other clinicians and community clinic leaders and other health care administrators. Program participants come from health care organizations and health care support organizations throughout California and beyond. This individual works independently receiving little direction regarding responsibilities for ongoing programs and general instructions on new program assignments, projects, and initiatives.

Our work is constantly evolving and comes with opportunities to work on different projects. Sample projects and the work associated with this role include:

• Review the scope of work for a consulting project on burnout among health care workers, propose an implementation plan; develop and manage a timeline for deliverables; communicate with staff, faculty and key stakeholders with questions, progress updates, etc; conduct literature review and synthesize information into key themes and recommendations for review by senior leadership and submission to the client.
• Create and implement a technical assistance portfolio (e.g., workshops, webinars with subject matter experts) for a network of health organizations across the state by supporting co-design sessions with participants, researching health care topics and emerging issues, identifying experts and exemplars from across the country through outreach, and iterating on TA concepts, content, and approach with mutliple stakeholders, writing summaries of TA content, and running virtual TA events.
• Execute on a leadership development program by coordinating and communicating with internal and external faculty, staff and participants to deliver program content; analyzing program evaluation results and recommend program changes to senior leadership; and sharing key learnings across Healthforce Center. Participants of our programs vary and include physicians, nurses, community clinic leaders, other health care administrators, and more.

The final salary and offer components are subject to additional approvals based on UC policy.

To see the salary range for this position (we recommend that you make a note of the job code and use that to look up): TCS Non-Academic Titles Search (ucop.edu)

Please note: An offer will take into consideration the experience of the final candidate AND the current salary level of individuals working at UCSF in a similar role.

For roles covered by a bargaining unit agreement, there will be specific rules about where a new hire would be placed on the range.

To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html

Department Description

Healthforce Center at UCSF, prepares health care organizations for success by combining a deep understanding of the issues facing the health care workforce with the leadership skills needed to drive progress. Only by bringing together the human ingredients of health care can organizations truly drive positive change. Understanding the dynamics between workforce trends and the leadership skills required to address them is vital to successfully improving the health care landscape.

Healthforce Center offers services to foundations, hospitals, delivery systems, organizations, and individuals to ensure more effective health care delivery and to inform health care policy. Our efforts are focused in the core areas of research with actionable results, consulting and evaluation, programs that develop leadership and resilience, making connections across sectors, and advancing equity.

In addition to our work to advance health equity, Healthforce Center is deeply committed to ensuring equitable approaches and processes in how we collaborate with each other, partners, funders, vendors, and applicants and participants of our programs. We aim to create a strong and agile organization that is enriched by diverse perspectives and ideas and increases belonging so that people can thrive and do their best work. Whether overhauling our hiring and recruiting practices, increasing accountability for advancing our diversity and equity goals, or engaging collectively as an organization to be anti-racist, we are continuously striving to center equity in our work.

Required Qualifications

• Bachelor’s degree in related area and / or equivalent experience / training.
• Minimum 5+ years of related experience
• 5-10 years relevant experience and / or equivalent experience / training
• Experience working on a grant-funded program.
• Advanced analytical / problem-solving skills.
• Advanced knowledge of applicable policy analysis techniques.
• Ability to multi-task with demanding timeframes.
• Thorough knowledge of organizational or initiative processes, protocols and procedures.
• Advanced project management skills.
• Ability to use discretion and maintain all confidentiality.
• Strong communication and interpersonal skills to communicate effectively with all levels of staff and influence, both verbally and in writing.
• Advanced knowledge of common organizational research-specific and other computer application programs. (Microsoft Office, Teams, Zoom)

Preferred Qualifications

• Master’s degree in related area and / or equivalent experience / training
• Valid CA driver’s license (must be able to travel to seminars and events)
• PMI or PMP certification

About UCSF

The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world’s leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.

Pride Values

UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence – also known as our PRIDE values.

In addition to our PRIDE values, UCSF is committed to equity – both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at diversity.ucsf.edu

Join us to find a rewarding career contributing to improving healthcare worldwide.

Equal Employment Opportunity

The University of California San Francisco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Job Code and Payroll Title

007399 PROJECT POLICY ANL 4

Job Category

Administrative Support, Professional (Non-Clinical)

Bargaining Unit

99 – Policy-Covered (No Bargaining Unit)

Additional Shift Details

Monday-Friday between 7:30am and 6pm