Senior Programme Manager - Impact and Scaling Lead - Tenders Global
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Senior Programme Manager – Impact and Scaling Lead

UNOPS - United Nations Office for Project Services

tendersglobal.net

Job categories Programme Management
Vacancy code VA/2024/B5502/28788
Level ICS-11
Department/office AR, EAPMCO, Indonesia
Duty station Home based
Contract type International ICA
Contract level IICA-3
Duration “Ongoing” until April 2025 with the possibility of extension subject to organizational requirements, availability of funds, and satisfactory performance
Application period 30-Aug-2024 to 15-Sep-2024
Applications to vacancies must be received before midnight Copenhagen time (CET) on the closing date of the announcement.

Functional Responsibilities

Summary of functions:

  1. Grow the adoption and relevance of existing DISHA products 

  2. Develop and maintain systems for identifying and measuring DISHA’s impact

  3. Identify and prioritize pathways for scaling DISHA’s impact, lead new partner recruitment efforts

  4. Package and communicate the story of DISHA’s impact for various stakeholders 

  5. Support DISHA’s stakeholder engagement, strategy planning and fundraising efforts

  6. Support the efforts to build and maintain a well-aligned and high-functioning DISHA team

1. Grow the adoption and relevance of existing DISHA products  

  • Identifies DISHA’s target user groups based from the impact POV
  • Formalizes relationships with key user groups to understand and capture the evolving user needs for the strategic focus within the area of data insights for social and humanitarian action
  • Leads outreach efforts to key user groups to increase the uptake of DISHA products.
2. Develop and maintain systems for identifying and measuring DISHA’s impact

  • In collaboration with users, develops a system of meaningful metrics to capture DISHA’s impact and implements their regular monitoring.
  • Coordinates (or delegates) regular dialogue with key user groups to test the success or failure of meeting prioritized needs during the development of products through user testing, qualitative and quantitative monitoring following continuous delivery principles.
  • Maintains and develops relationships with social and humanitarian partner agencies to monitor whether the overall objectives of DISHA products and ecosystem stay mutually beneficial with partners’ objectives.
  • Works closely with DISHA’s product and policy colleagues to ensure strict adherence to UN Principles for the Ethical Use of Artificial Intelligence, starting with Do No Harm. This includes but is not limited to making sure product limitations are clearly spelled out and understood by the users; users and beneficiary communities are not exposed to any undisclosed risks as a result of using DISHA.
  • Ensure maintenance of the project files and lessons learned are recorded.
3. Identify and prioritize pathways for scaling DISHA’s impact, lead new partner recruitment efforts

  • Designs a cohesive ecosystem of DISHA products that resonate with DISHA’s target users in collaboration with Product and Partnerships Managers, and the Tech Lead.
  • Identifies opportunities to expand DISHA’s geographic reach and product portfolio reach; systematically assesses them in terms of relative investment-to-impact ratios.
  • Designs and executes mechanisms for sourcing new use cases through targeted user outreach, open challenges, etc.
  • Plan resource requirements for use cases in consultation with the Head of DISHA, tech and product teams.
  • Lead DISHA’s outreach to new data and technology partners.
4. Package and communicate the story of DISHA’s impact for various stakeholders 

  • Prepare materials to report on project progress and impact for the UN leadership, funders, partners, and the general public. 
  • Coordinate stakeholder engagement and communication, ensuring effective timing and interdependency management of communications. Ensure stakeholders are aware of project activities, progress, and challenges.
  • As applicable, represent DISHA at relevant external events and fora.
5. Support DISHA’s stakeholder engagement, strategy planning and fundraising efforts

  • Support Head of DISHA is planning and following-up on regular engagements with DISHA’s stakeholder groups, such as the Steering Committee, Strategy Working group;
  • Support Head of DISHA on regular progress and impact reporting for internal and external stakeholders.
  • As applicable, support the planning and execution of DISHA-hosted events or DISHA’s presence at external events. 
  • Support Head of DISHA in prospective funder outreach, including preparation and tailoring of pitch materials and grant applications.
  • Lead impact reporting for interim and final grant reports.
6. Support the efforts to build and maintain a well-aligned and high-functioning DISHA team

  • In alignment with the Head of DISHA and other Disha Leads, work to establish a productive and coordinated environment within and across the teams.
  • Support the Head of DISHA in the definition of project objectives, resource plans, and timelines in collaboration with project partners.
  • Collaborate with Workstream/Use Case Lead(s) for project planning including resource allocation, impact trajectory, progress monitoring, and risk profile review.
  • Draft, align, and deliver on project work plans including raising any delivery roadblocks and significant delivery risks to Head of DISHA in time.

Education/Experience/Language requirements

Education:

  • An advanced University Degree (Master’s or equivalent) or higher degree, preferably in computer science, social sciences, business management, economics, or other relevant disciplines. 

  • First-level university degree (Bachelor’s or equivalent) in the above-mentioned fields with an additional two (2) years of relevant experience can be accepted in lieu of an advanced degree.

Experience:

  • A minimum of 7 (seven) years experience in managing multi-stakeholder projects.
  • Experience growing the user base of software products is desired.
  • Experience coordinating, gathering and analyzing user needs, user testing and feedback and synthesizing them into prioritized objectives and a coherent design in collaboration with software engineers is desired.
  • Experience in data analysis, data science or AI is preferable. 
  • People management experience is preferable.
  • An understanding from end-to-end of the software delivery cycle including at least one experience of deployment or go-live is desired.
  • Experience in satellite image analysis or remote sensing is an asset.
  • Experience of implementing innovation or technology in social or humanitarian sectors is an asset.
Language Requirements:

  • Full working knowledge of English is required;
  • Knowledge of another official UNOPS language is an asset.

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