*Senior Systems Analyst

Position is responsible for helping to drive the implementation of the next generation of transaction services at the University of Oklahoma.  They are accountable for the installation, configuration and maintenance of the university’s Blackboard Transact Microsoft Windows systems and related infrastructure for purposes of access control, privilege verification, and point-of-sale activities.  Additionally, they will help to determine, through research and experimentation, the strategic direction of the card system and related technologies for the purposes of providing a more positive experience for university students, faculty, staff and other stakeholders. 

Duties will include, but will not be limited to:

• Responsible for maintenance and upgrades of Sooner Card servers and databases.
• Designing and implementing plans for new services and system expansion. Creates training processes and documentation to each others how to use systems. Creates system guidelines and manuals.
• Tests systems to validate it is working as expected. Resolves issues and ensures solutions are viable and cosistent.
• Server and database support
• Fixes software and hardware issues
• Developing and maintaining installation and configuration procedures
• Researching and implementing systems administration solutions that take advantage of automation and make operations more efficient
• Performing daily system monitoring for availability and the completion of scheduled tasks such as backups
• Performing system security monitoring
• Performing preventative and proactive maintenance and performance tuning on card system and related infrastructure
• Managing the hardware and software systems lifecycle
• Providing Tier III support per request from various constituencies, investigating and troubleshooting issues
• Coordinating with OU Information Technology and 3rd party support for the installation and upgrading of the card system and related infrastructure, as necessary
• Identifies the nature of the hardware, software, or networking issue.
• Performing administrator on-call duties, as necessary
• Performing various other duties as needed to successfully fulfill the functions of the position

Required Education: Bachelor’s degree, AND: 

• 36 months experience as a System Analyst or similar experience.

Equivalency for Education/Experience:  Will accept 48 months related experience in lieu of the Bachelor’s degree, for a total of 84 months of experience. 

Skills: 

• Knowledge of networking systems and protocols
• Knowledge of computer hardware systems, routers and peripherals
• Proficiency with Windows server and client operating systems and applications
• Ability to troubleshoot, test, repair and service information technology equipment
• Ability to comprehend and follow English-language written and verbal instructions
• Ability to communicate professionally and effectively with peers and customers
• Ability to maintain confidentiality
• Ability to accomplish tasks with minimal supervision
• Teamwork, leadership and supervision

 Certifications:

• Valid Driver’s License

Physical Requirements:

• Ability to engage in repetitive motions including movements of the hands, wrists, or fingers
• Ability to speak including expressing oneself or exchanging information with others
• Ability to hear including perceiving the nature of sounds at normal speaking levels with or without correction
• Ability to receive detailed information through oral communication, and to make discriminations in sound
• Ability to see including unique visual requirements above and beyond the standard ability to see with or without corrective eyewear such as color vision, depth perception, etc.
• Ability to lift objects less than 25 pounds.

Department Preferences:

• Previous professional experience with electronic access control, security or campus identification card systems
• Previous professional experience in higher education
• Proficiency with Linux servers
• Knowledge of VMware tools
• Knowledge of Linux Oracle databases and SQL
• Knowledge of API’s, Windows PowerShell Scripting & Microsoft Power Automate

Special Instructions: If you are selected as a final candidate for this position, you will be subject to The University of Oklahoma Norman Campus Tuberculosis Testing policy.  To view the policy, visit https://hr.ou.edu/Policies-Handbooks/TB-Testing .

Diversity Statement: The University of Oklahoma is committed to achieving a diverse, equitable, and inclusive university community by recognizing each person’s unique contributions, background, and perspectives. The University of Oklahoma strives to cultivate a sense of belonging and emotional support for all, recognizing that fostering an inclusive environment for all is vital in the pursuit of academic and inclusive excellence in all aspects of our institutional mission.

Equal Employment Opportunity Statement: The University of Oklahoma, in compliance with all applicable federal and state laws and regulations, does not discriminate based on race, color, national origin, sex, sexual orientation, genetic information, gender identity, gender expression, age, religion, disability, political beliefs, or status as a veteran in any of its policies, practices, or procedures. This includes, but is not limited to, admissions, employment, financial aid, housing, services in educational programs or activities, and health care services that the University operates or provides.